HilltopBindery

Hilltop Bindery

Worcester, United Kingdom · 139 Sales

HilltopBindery

Hilltop Bindery

Worcester, United Kingdom 139 Sales On Etsy since 2008

5 out of 5 stars
(67)

Announcement   Handmade books - please favourite my shop and come back soon so you don't miss out on new listings! I am busy making some new books in gorgeous fabrics.

Announcement

Last updated on Jan 26, 2018

Handmade books - please favourite my shop and come back soon so you don't miss out on new listings! I am busy making some new books in gorgeous fabrics.

Hilltop Bindery

Contact shop owner

Hilltop Bindery

Reviews

Average item review
5 out of 5 stars
(67)
mountainsara

mountainsara on Jan 26, 2018

5 out of 5 stars

Gorgeous construction and fabric. I bought this to go in my bicycle panniers to journal on tour and it’s the perfect size and weight.

khiril

khiril on Dec 29, 2017

5 out of 5 stars

Hilltop Bindery customised a journal for our new baby and it is perfect. It will be a treasured keepsake of our child's life memories. Thank you so much!

View all 67 reviews

Updates

I won’t mention the festive ‘C’ word just yet, but this Winter Wonderland notebook would make a lovely gift. #bookbinding #hilltopbindery #stationery #journal
If you’re not already familiar with Lou Tonkin’s work, you’re missing out. Lou‘s beautiful prints are a favourite of mine, and I’ve turned some of her printed tea towels into book covers. I used Lou’s ’Hedgerow’ and ‘Beachcomber‘ designs.
View all 32 updates

Shop policies

Last updated on October 15, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
If you are unhappy with your purchase for any reason, please let me know by convo or email within three days of receiving it. Once you've heard back from me, please return the item undamaged in its original packaging. Once I've received the item, I'll arrange for a refund of the purchase price.
Payment
I accept payment by Paypal for all orders.

I aim to ship your order within 48 hours of receipt of payment. Please ensure you have checked my shop announcement in case I am on vacation.
Shipping
UK customers: UK orders are despatched by first class post. Please advise me if you require next day special delivery.(Additional charges may apply).

International customers: All international orders are despatched by airmail; please let me know if you require additional insurance or tracking (additional charges may apply). Please note that any customs charges incurred by your package will be your responsibility. Airmail from the UK to the US normally takes 7-10 days, but this can vary.
Additional policies and FAQs
I take care with my work to ensure that it is durable.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information we collect

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
We use this information to provide the service you have purchased, and to send you your products.

2. Why we need your information and how we use it

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;
and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

-Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
-Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

5. Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud & other services are Privacy Shield certified.

6. Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact us

For purposes of EU data protection law, I, Heather Webb, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Hilltopbindery.co.uk