buonasarah

Buona Sarah

Massachusetts, United States · 258 Sales

buonasarah

Buona Sarah

Massachusetts, United States 258 Sales On Etsy since 2009

0 out of 5 stars
(70)

buonasarah is taking a short break

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Note from shop owner On vacation!

Thanks,
Sarah

Note from shop owner

Last updated on Oct 1, 2013

On vacation!

Thanks,
Sarah

Sarah Collins

Contact shop owner

Sarah Collins

Reviews

No reviews in the last year

Anonymous on Oct 4, 2012

5 out of 5 stars

I love this unique necklace!! It's awesome. The little lace applique keeps the necklace clasp from sliding to the front--which is pure genius. The unique charm of the colors and textures of this necklace are perfectly my style--i love it! Thank you ♥

Anonymous on Aug 23, 2012

5 out of 5 stars

Even prettier in person. Looks fabulous. Delivered promptly. Wrapped well in package. Great communication with vendor. Thank you Sarah!

View all 70 reviews

Shop policies

Last updated on December 12, 2012

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept paypal and major credit cards. Items are promptly shipped in the order that the payment is received. Some items are custom or made to order and will have a 3 day+ lead-time to shipping date. If your paypal payment is not received by 3 days after the sale, I reserve the right to cancel the sale, but will notify you first before this happens.
Shipping
I ship United States Postal Service first class with delivery confirmation so there's a tracking number. I am not responsible for loss, theft or damage of your package due to shipping errors. If you would like to upgrade to priority, or add insurance, please let me know via convo or email and I can invoice you for the balance of these services at cost. Orders during the work week (Monday through Friday) typically ship within 24 hours from time of verified payment unless they are custom or made to order pieces that require lead time. During times of high volume, sometimes orders can take up to 3 days to process.

SHIPPING UPGRADES
Delivery Signature--$.85
Upgrade to Priority---$3 US & $6 International
Registered---$8 US & $15 International (comes with automatic $45 insurance)
2nd Day Air by USPS---$17 US (domestic only)

INTERNATIONAL ORDERS
Please convo me regarding International orders.
Refunds and Exchanges
I want to ensure your happiness with your items, so please convo me should you be unhappy with your order. Items may be returned no later than 7 days from when you received the package for store credit. Returned items must be in the same condition in which they arrived to you and shipped back to me at your cost with insurance and in the same packaging.

I do not accept returns on custom orders because I cannot resell them do to their very specific nature, but if for any reason you are unsatisfied with your custom order, please please please let me know and I will do everything I can to make it right.
Additional policies and FAQs
As far as special orders go, I will convo you once I have completed your order and let you know when I've posted it for sale on my shop. From that date, I will have it available as a special order (basically, on hold and reserved for you) for 14 days. If the item has not been purchased after the 14 days, I will take the item off hold and make available for the public. We all change our minds so I totally understand if you no longer wish to purchase the item, but please drop me a note.