Please see my Profile to learn a little more about me and what I'm up to: http://www.etsy.com/profile.php?user_id=8994188
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HOLIDAY ORNAMENTS: http://www.etsy.com/shop/DecoratedTREE
DESTASH AND SUPPLIES: http://www.etsy.com/shop/MustacheDestash
GRAPHIC DESIGN AND ETSY BANNERS: http://tdesigncorp.etsy.com/
Accepted payment methods
Returns and exchanges
Please send your items back to me unused and in the original packaging via a trackable courier (UPS/FedEx), as I am not responsible for items lost or damaged in transit in the return back to me. Shipping charges are not refundable.
Once you commit to buy an item, you must do one of the following within 48 hours in order to hold your items, otherwise I will cancel your order, relist the item and file the nonpayment with Etsy:
- Pay instantly via Paypal or credit card
- Choose an alternate form of payment (available on many items)
- Send me a message to let me know about your delay in payment
If you are unable to complete your purchase within 2 days please let me know ahead of time, I would be happy to work with you.
If you need help with the check out process, click here for some more information: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Please be sure to complete the checkout process all the way through to making payment via Paypal. You do not have to have a paypal account to use this service, just a card.
I always ship first class in the US. Please refer to the item descriptions for shipping prices. Most items are already made and will ship in 1-3 business days. A few items are made to order or require a little more lead time. I will always mention longer lead times in the item description.
I always ship to the address that accompanies your Paypal payment unless I am told otherwise. If your Etsy address is different from your Paypal address chances are I wont even catch it, so please clarify to which address your item should be shipped.
If you would like insurance or expedited postal service I now offer that as well, for purchase in my shop, please send me a message if there is something else you need.
Additional policies and FAQs
I work very hard to design new & creative pieces; please don't borrow them for your own gain. Thank you!
I take great care to not make finger prints in my clay and to uphold the integrity of the material so that my items are well made and durable enough to wear. The clay, once cured, is slightly flexible and is water resistant. Please do not test the limits of flexibility of your items, they will snap under too much pressure. Please do not swim or shower with the jewelry.
I use strong adhesives to attach the cured clay to the metal findings. I have tried many different kinds and brands and have found the top runners, and these are what I use. They are definitely strong enough. However, if the glue does not set properly or if the item is abused, the glue may give. This is easily fixable, so if it does happen, just let me know and I will give you some fix-up glue suggestions.