BurntOchre
Contemporary Jewellery designs handmade in London
Announcement
Shop our full range at www.burntochrelondon.com
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Reviews
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Christy on Jan 13, 2025
5 out of 5 starsabsolutely LOVE, so much that i came back for a smaller style to stack with it. Super comfortable, beautiful piece, and fantastic customer service.
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Gareth on Dec 12, 2024
5 out of 5 starsCustomer service, absolutely amazing, messages you before he makes and sends out the ring to make sure everything is correct. Bought three rings with our second name inscribed for my siblings and me, definitely gonna buy three more for the rest of them. high-quality and excellent choice of materials. This man clearly knows his craft.
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Giorgi on Dec 5, 2024
5 out of 5 starsLovely service, the ring is perfect and true to size. The engraving looks beautiful. Thank you
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A million bugs in a trenchcoat on Oct 17, 2024
5 out of 5 starsGood quality and exactly what I wanted
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About BurntOchre
Shop members
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Henry
Owner, Maker
Studied BA Fine Art at Winchester school of art. Inspired by natural forms, mass produced items and industrial process to create a unique blend thats somewhere in the middle of all three.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
My Tracking Number isn't working?
If you choose standard international delivery, orders are sent via royal mail international standard, which doesn't offer tracking. The tracking number you receive is automatically created for every order by Etsy so unfortunately won't work. We offer delivery upgrades for both international and UK orders so you can add tracking and/or signature to your delivery at checkout. If you have upgraded your shipping to include tracking, you should find a tracking number in the dispatch confirmation email that is sent after your order is sent.
My order hasn't arrived in the estimated time?
UK orders are all sent via royal mail and with the majority of orders arrive within 1-2 business days after the date they are dispatched. If your order hasn't arrived within 7 working days please contact me regarding this issue and I'll do my best to help resolve it.
Internationally:
International orders are sent via royal mail, the estimates royal mail give are often optimistic. For more realistic shipping times please view my shipping and delivery policies. Please contact me if you have any questions regarding the delivery of your order.
If you need your order sooner we offer delivery upgrades on both UK and international orders at checkout.
My ring doesn't fit what should I do?
Please message me for help with ring sizing.
Stainless steel rings are only available in a limited number of sizes, which are shown in the listings. If you order a stainless steel ring you will likely be able to return it and exchange it for one of the other sizes shown. Please message me for more details on this.
Silver rings can be resized and are available in many more sizes than steel rings. To arrange for your silver ring to be resized please see our resizing listing in our shop.
Unfortunately engraved and personalised rings cannot be resized, returned or refunded in any material, so please double check your ring size is accurate before ordering.
How will my order be packaged
We send all our orders in our own custom made gift boxes. We have specifically designed these boxes to be able to be sent as large letters. This reduces unnecessary packaging and minimises our postage costs which makes our products more eco friendly and means we can offer you much more competitive shipping costs.
If you order multiple items where appropriate they may be packaged together to minimise packaging waste, for example if you buy two pairs of the same earrings they may be placed in 1 larger box rather than 2 small boxes. If you would prefer everything to be packaged individually please contact me before ordering or leave a note in the note to seller box at checkout.