BurntOchre

Contemporary Jewellery designs handmade in London

London, United Kingdom
|
| 7,370 Sales | 5 out of 5 stars 5 out of 5 stars

BurntOchre is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Shop our full range at www.burntochrelondon.com

Announcement

Last updated on Apr 10, 2021

Shop our full range at www.burntochrelondon.com

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Henry

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Henry

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Average item review
5 out of 5 stars
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About BurntOchre

Sales 7,370
On Etsy since 2018

Shop members

  • Henry

    Owner, Maker

    Studied BA Fine Art at Winchester school of art. Inspired by natural forms, mass produced items and industrial process to create a unique blend thats somewhere in the middle of all three.

Shop policies

Last updated on May 23, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

My Tracking Number isn't working?

If you choose standard international delivery, orders are sent via royal mail international standard, which doesn't offer tracking. The tracking number you receive is automatically created for every order by Etsy so unfortunately won't work. We offer delivery upgrades for both international and UK orders so you can add tracking and/or signature to your delivery at checkout. If you have upgraded your shipping to include tracking, you should find a tracking number in the dispatch confirmation email that is sent after your order is sent.

My order hasn't arrived in the estimated time?

UK orders are all sent via royal mail and with the majority of orders arrive within 1-2 business days after the date they are dispatched. If your order hasn't arrived within 7 working days please contact me regarding this issue and I'll do my best to help resolve it.

Internationally:
International orders are sent via royal mail, the estimates royal mail give are often optimistic. For more realistic shipping times please view my shipping and delivery policies. Please contact me if you have any questions regarding the delivery of your order.

If you need your order sooner we offer delivery upgrades on both UK and international orders at checkout.

My ring doesn't fit what should I do?

Please message me for help with ring sizing.

Stainless steel rings are only available in a limited number of sizes, which are shown in the listings. If you order a stainless steel ring you will likely be able to return it and exchange it for one of the other sizes shown. Please message me for more details on this.

Silver rings can be resized and are available in many more sizes than steel rings. To arrange for your silver ring to be resized please see our resizing listing in our shop.

Unfortunately engraved and personalised rings cannot be resized, returned or refunded in any material, so please double check your ring size is accurate before ordering.

How will my order be packaged

We send all our orders in our own custom made gift boxes. We have specifically designed these boxes to be able to be sent as large letters. This reduces unnecessary packaging and minimises our postage costs which makes our products more eco friendly and means we can offer you much more competitive shipping costs.

If you order multiple items where appropriate they may be packaged together to minimise packaging waste, for example if you buy two pairs of the same earrings they may be placed in 1 larger box rather than 2 small boxes. If you would prefer everything to be packaged individually please contact me before ordering or leave a note in the note to seller box at checkout.