ButterflyNotebook

You can forget - paper will remember

Kharkiv, Ukraine
| 3,868 Sales | 5 out of 5 stars 5 out of 5 stars

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95% or more recent reviews were 5 stars.

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Marina Pershina

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Marina Pershina

Reviews

Average item review
5 out of 5 stars
(1193)
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About ButterflyNotebook

Sales 3,868
On Etsy since 2015

Shop members

  • Marina Pershina

    Owner

  • Kostya Slusarchuck

    Assistant

Shop policies

Last updated on May 9, 2022

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Item must be returned within 14 DAYS after the buyer receives the item If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components. We do not refund payment for delivery, only the cost of the product.

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 3,4% + $ 0.30).

If your package mark as ''unclaimed'', it may be resend, or you may get refund (excluding shipping costs and non-refundable fees) - just write me about it.

If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to no fault of the seller.

You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.
Payment
I accept only PayPal.
If you don't have a PayPal account, just choose " pay by credit card " on the PayPal page.
Shipping
ALL PACKAGES HAVE A TRACKING NUMBER - THIS IS INCLUDED IN THE COST OF DELIVERY!

If item is ready to ship I will send it within 48 hours after payment confirmation.

I do not ship on Sundays.

I use the etsy mailing address, please make sure it is correct.

I will let you know when your package is on the way. I will also send you a tracking number of your package.

Standard international shipping takes up to 20 business days and accept via Ukrpost. Express delivery available to custom via EMS Ukraine, delivery time 5-10 days ( shipping costs from 45 $)

Normal standand delivery time out from Ukraine takes about:

U.S. - 14-20 days
U.K. - 7-15 days
Canada - 20-25 days
European Union countries - 7-15 days ( excluding Italy - 20-25 days )
Australia - 15-30 days
New Zealand - 13-25 days
South Africa - 20 days
Israel - 10-18 days
Japan - 7-12 days
Russia - 20-30 days.
Other countries - to 25 days.

ATTENTION! Before Christmas and during the New Year holidays (end of December - beginning of January) the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 1 I can not guarantee, that your purchase will be delivered earlier than Christmas.
Additional policies and FAQs
If you had a problem with your order, please contact me before leaving your feedback.
I'll always do my best to fix the problem!