ButterscotchBiscuit

Butterscotch Biscuit

Odenton, Maryland

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    Fursuits and fursuit parts, along with other handmade goods! Don't see exactly what you want? Contact us for custom work!

COVID NOTICE: Please be aware that while our shipping times are all accurate and we will dispatch quickly, we have experienced packages getting delayed in transit, or even misdirected. If you find yourself waiting longer than you feel is appropriate, please don't hesitate to reach out to us so we can find a solution! For apparel, please be aware there may be longer wait times! We will work with you to keep you updated, and make other arrangements as needed. Thank you for your patience.

Announcement

Last updated on Jul 16, 2020

Fursuits and fursuit parts, along with other handmade goods! Don't see exactly what you want? Contact us for custom work!

COVID NOTICE: Please be aware that while our shipping times are all accurate and we will dispatch quickly, we have experienced packages getting delayed in transit, or even misdirected. If you find yourself waiting longer than you feel is appropriate, please don't hesitate to reach out to us so we can find a solution! For apparel, please be aware there may be longer wait times! We will work with you to keep you updated, and make other arrangements as needed. Thank you for your patience.

Items

 

All Items

Terry Stone

Contact shop owner

Terry Stone

Reviews

Average item review
5 out of 5 stars
(107)
See reviews that mention:
quality 27 shipping 17 customer service 8

About ButterscotchBiscuit

Sales 339
On Etsy since 2009

Fursuits and Fursuit Parts with Professional Service

I've been crafting for years. Be it sewing, knitting, making costumes or sculpting, I love making art of all kinds, especially if people enjoy the things I make! Along with my sweetheart, we hope to make all sorts of goodies that are whimsical and fun.

Feel free to look around! If you see something you like but would love a different color or style, please request a custom order; I love to make custom orders!

Shop members

  • Ri

    Owner, Creator

    Ri is our sewing master! He’s an expert at making tails, bodysuits, and toony heads!

  • Hardy

    Creator, Designer, Assistant

    Hardy is our main airbrush artist and makes many of the fursuit heads you see on our page, as well as designing most of our apparel and merch!

Production partners

  • Photo Printer

    Md., United States

    On-demand drop ship printer.

  • Print-on-demand drop-shipper.

    Chatsworth, CA

    A fulfilment, shipping, and warehousing service for small online retailers.

Shop policies

Last updated on May 4, 2020
Welcome to Butterscotch Biscuit! Everything we do is handmade with love. Our goal is great products and great customer service, so please be sure to let us know if there's any way we can make your experience better!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Due to the way in which some people utilize fursuit parts, we consider all wearable items to be intimate, as we have no way to verify how/if they have been used when returned. As such, we will not accept returns for any fursuits or fursuit parts (mask, bosysuit, gloves, tails, shoes, etc.). Please make sure that you check all measurements on in-stock wearable items and ensure they will fit the intended recipient and that you understand how to wear them. Please don't hesitate to ask if you're unsure!

For custom orders, please make sure you send us accurate measurements. We do not offer refunds, exchanges, or returns for incorrect fit. Any damage due to construction flaws will be repaired for free if reported to the shop within the first 30 days of receipt. Buyer will be responsible for shipment back to us; we will pay shipping back to buyer.

We will provide refunds for in-stock items if the order is canceled before shipping labels are created. Incomplete custom orders may be partially refunded depending upon level of completion. Completed custom orders will not be refunded under any circumstances.
Payment
Payment for all products must be made in full at time of purchase. Products will not be shipped on "payment pending" orders until the payment has cleared.

Those wishing to arrange payment plans must message the shop and have a valid PayPal account through which to make payments. Payment plans on all in-stock products will be assessed a 10% payment plan fee, not to be less than $10 USD. A 50% non-refundable deposit is required up front to reserve the product. Butterscotch Biscuit will set payment schedule and deadlines. Failure to meet these deadlines will result in forfeiture of product's reserved status and the product being relisted on all platforms deemed appropriate by Butterscotch Biscuit. If client is subsequently able to complete agreed upon delinquent payments before product is sold to another party, item will be shipped to original client.
Shipping
We will ship in-stock products within the listed time frame (M-F, excluding US Federal Holidays). All domestic shipments worth over $100 will be shipped via USPS with signature confirmation unless otherwise requested. If you do not want signature confirmation, please let us know in your order note or IMMEDIATELY after you order so we can leave it off. We will NOT be liable for lost or stolen shipments if you opt out of signature confirmation or request a different postal carrier.

***Processing and shipping may take longer for custom orders than the items you see in-stock. This information will be provided when custom orders are negotiated.***
Additional policies and FAQs
For full terms of service, visit: https://bit.ly/FursuitTOS