Suhana Hart

Announcement    New collection coming soon....


Last updated on Oct 17, 2019

New collection coming soon....


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Suhana Hart

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Suhana Hart


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Shop policies

Last updated on May 9, 2022

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you decide that you would like to return an item after purchase because you have changed your mind or no longer like the item, I am more than happy to refund as long as the item is returned in an unused/undamaged condition within 14 days of receipt. I abide by the Distance Selling Regulations (DSR). I will offer full refund minus postage cost but return postage cost must be covered by customer. Please obtain a proof of postage from the post office which is a free service and returned items must be packaged in a way so as to protect against damage.

In the event of faulty/damaged goods, please notify us within 14 days and return the goods (I pay postage cost) and I will send replacement goods. Again please obtain a free proof of postage from the post office.

If you have any question please contact me via Etsy conversation or email me at buttonedupbeadsextra [!at] hotmail.com
PayPal and all major credit/debit cards
UK customers: all packages will be sent by Royal mail first class which usually arrive within 1-2 working days and longer during public holiday periods

International customers: delivery will take anything between 1 week to 6 weeks and sometimes a little longer depending on the destination/circumstances

Any import duties/tax are the responsibility of the buyer.

Packaging: I try and reuse/recycle as many envelopes/mail boxes as possible to keep postage/shipping costs down.

Delivery times:
EU: from 2-3 days to up to 2 weeks
Rest of the world: 1 week to 4 weeks, on rare occasion it may take 5-6 weeks.

Lost parcels: this is very rare but in the unfortunate event that you think your parcel is lost within the postal system please allow 15 days for UK
20 days for Europe and
45 days for other destinations before contacting me

Any lost or stolen parcels will be reimbursed by way of store credit or replacement (depending on stock availability)
Additional policies and FAQs
All of my pictures are taken in daylight and I have done my best to ensure the colour you see on your monitor is as close a match to the beads as seen in flesh. There will always be slight variations due to different monitors so please bear this in mind.

Please note: all of the Vintaj photographs are taken by Vintaj Co

Come and be a liker on my Facebook page www.facebook.com/buttonedupbeadsextra