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ButtonOwlBoutique's Shop Announcement

My current turn around time due to volume of orders is 1-2 weeks for all custom made items. Available Now items will be dispatched within 1-2 business days.
If you need your order quickly, a 'Rush My Order' listing is now available which I've created due to the volume of requests for rush orders.

Button Owl creates unique and beautiful room decor and accessories for childhood and beyond.
Thank you for visiting my shop and I hope you find the perfect gift!

FAQ:

♥Can I customize the colors?♥

Yes I can change any colours at no extra cost. Please contact me BEFORE placing your order so we can discuss your perfect colour choice!

♥Do you do custom orders?♥

Yes, I love creating original custom pieces, so please send me a customised order request or contact me to discuss further. Price may vary from ones listed above depending on the project.

♥Can this be sent straight to the gift recipient? ♥

Yes! Just enter the gift recipient’s address at the time of check out and leave a gift message in the notes to seller box when you check out. The price will not be stated anywhere.

♥Can the cushions be washed?♥

Yes all Button Owl cushions can be washed. Wash the entire cushion by hand or sponge clean and let the cushion air dry. Cushions can be washed in washing machines but felt will start to deteriorate after a number of machine washes.


♥Why are all fairy lights battery powered rather than mains powered?♥

The charm of Button Owl fairy lights are that they can be hung anywhere without needing to be plugged in and there are no trailing wires
As the lights are LED battery powered, they do not heat up and no electricity is used. They can be safely left on a night lights and the battery life is roughly 50 hours.
Please note batteries are not provided as standard.

♥Are your fabrics high quality?♥

Yes I use soft wool blend felts which are beautifully bright and tactile. Cotton fabric where used is top quality 100% cotton.

♥Can I track my package once shipped?♥

Unfortunately tracking is not available for international orders and UK order are sent via second class post (non tracked). This is due to UK carrier being unable to offer tracking internationally unless sending via a courier (which is very pricey). If you would like express international shipping with tracking please contact me for a shipping quote.

♥How long does shipping take?♥

In the UK shipping typically takes 3-4 days but please see my shop announcement for current shipping times (1-2 days for items sent 1st class). International shipments can take anywhere from 1-6 weeks depending on the country. If you have questions regarding international shipping times for your country just send me a message.

All designs are made from my original patterns and are protected under copyright.
© 2013 ButtonOwl. All rights reserved.

This shop accepts Etsy Gift Cards.