buttonsbyrobin's Shop Policies
Welcome to Buttons By Robin. I offer a wide range of handmade buttons for all your sewing, knitting and embelishing needs. My buttons can also be used for scrapbooking and card making. Most of the buttons are here are made of resin and are washer and dryer safe. If you go to the trouble to make handmade items, why not go that extra mile and add a special touch with unique one of a kind buttons.
I accept paypal and credit cards through Etsy Direct checkout.
Please note international buyers are responsible for all fees and custom charges that may apply.
I welcome international customers!!!
Please note that the items are shipped from Canada. Shipping time within Canada is 1-3 weeks depending on your location. Shipping to the US is about 1 1/2-3 weeks. International orders average 3-5 weeks. Packages can take a bit longer if they are delayed in customs. Please note that some countries impose customs charges on your order. Customs charges are charged by your country and will vary between countries. Please note that customs charges are the responsibility of the buyer. I do not have control over the customs charges in your country. Buyers are responsible for any additional customs charges that may be added to your order.
Refunds and Exchanges
I want you to be happy with your purchase. If for some reason you are not completely satisfied please contact me and I will try to make it right. If you wish a refund, I will be happy to do so, just contact me and let me know you are sending the item back and please do so within 7 days of receipt of the item. I will issue a refund when the items are back.
Additional Policies and FAQs
All of my items are made by me in my home studio in Toronto, Canada. Each button is made individually. Most of my buttons are resin/acrylic but you will also find handpainted wooden buttons and artisan glass and ceramic buttons.
Selling items with my buttons:
Yes you may use my buttons on items that you sell. I love seeing my buttons on your creations. If you send me a picture I'll even post a link on my blog or facebook for you.
My resin buttons can be made in any size you like. Also if you need the colours/colors changed to suit your item that can be done as well. If you need more or fewer than the number listed that's fine. Just send me an email through Etsy and we'll work out the details. My buttons can also be made without holes or with a single hole in the top so that you can use them as tags, earrings or pendants. They are flat on the back and plain white.
At this time I do not take custom requests for my ceramic, wood or glass buttons.
My resin buttons are washer and dryer safe with no special care required. My wood, glass and ceramic buttons are also washable. I wouldn't recommend putting them in the dryer simply because tumbling around in there might cause them to chip (just like any ceramic or glass button would do.)
At this time I am not able to offer volume discounts or wholesale pricing since I am trying to keep my prices low for everyone.
My other Etsy store is http://www.etsy.com/shop/outspokenjewelry which features affordable fun resin and other jewelry. My third shop is Robin42 which showcases my love of vintage.
If you would like to hear more about my buttons with a little bit of personal stuff thrown in you can follow me on my blog at http://primitivepursuits.blogspot.com/.
If you are a twitter fan you can find me here-http://twitter.com/buttonsbyrobin
I'm also on facebook at http://www.facebook.com/#!/buttonsbyrobin.
Buttons and other small items are a choking hazzard. My buttons are not intended for use on items for small children who might chew on them. Please take care.
Last Updated July 16, 2014