ButtonwoodCottage

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Kasey March

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Kasey March

Shop policies

Last updated on May 10, 2022

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Welcome!

My name is Kasey, and I hand crochet every item in this shop. I'd love to work with you and will provide the best customer service possible. If you have any questions, please feel free to convo me.

All crocheted items are completely handmade by me, Kasey. Made-to-order items ship within 5 – 10 business days of cleared payment. All ready to ship items take up to 2 – 3 business days to ship (I ship Monday, Wednesday, and Friday). Items are unworn unless otherwise stated in item listing. Please allow 10 - 14 days for custom orders to ship as I may not have the supplies you require on hand.

I use a variety of yarns types and colors in my shop, however if you would like to request an item in an alternative color or yarn please convo me. Custom orders requiring materials not on hand may take additional time to ship.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

All payments must be received in full and cleared before items are shipped. Payment is expected within 48 hours of order, unless a prior arrangement is agreed upon.

Shipping

All packages under 13 oz (most items) will be shipped via USPS priority mail with delivery confirmation. You may of course request a shipping upgrade, but please understand that this will incur additional cost for you, the buyer.

Once a package has been shipped, it is under the jurisdiction of the USPS.
Sadly, I am unable to offer international shipping at this time.

Additional policies and FAQs

I am happy to work on your custom order. Please contact me for price, turnaround time, and all other questions. I will begin construction of custom orders after payment receipt.