byCamilleDesigns' Shop Policies
Welcome!! I am so thrilled be here and find people who appreciate the love and time that goes into the creation of a handmade item.
Smoke/Dog and Cat Free Home. We do have 2 little Dwarf Bunnies.
I accept Paypal only. Custom Orders are always paid up front.
It's extremely important to me to provide excellent customer service and communication for all of my customers. Items are shipped via USPS First Class Mail or Priority Mail depending on weight by the next business day (M-F) after payment has been received (excluding postal holidays). Included in the shipping cost is delivery confirmation
INTERNATIONAL CUSTOMERS PLEASE READ:
Please be aware your country may charge additional customs duty and/or import taxes. The recipient of the merchandise will be required to pay these upon delivery. Please keep in mind that international orders may take several weeks to arrive depending on how long they are held in customs.
****Please DO NOT ask me to Falsify the Customs Form - This is illegal and fines are hefty. In fact shipping labels generated on Etsy do not allow us to choose Gift.
Refunds and Exchanges
Please feel free to ask any questions you may have before purchasing. Your satisfaction is very important to me.
If you arent ecstatic with your purchase, please contact me within a week of receipt of the item/s and advise. Returns/exchanges are accepted as long as you contact me within a week & the items are returned in their original condition. Refunds will be given in the form of paypal refund. Any original shipping and return shipping charges are at the buyers expense.
All custom sales are final.
Additional Policies and FAQs
I'm pretty flexible and will try my best to have satisfied customers.
Powder Springs, GA
Last Updated November 14, 2013