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byCharadano

handmade with love

byCharadano's Shop Policies

Welcome

Welcome!
I love to crochet, knit and sew in my free time. All my items are made with love and care, I take my time and make these as I would want them if i was purchasing them..

I have a smoke and pet free home!
If you ever want more pictures or an angle I may not have, let me know.

Also feel free to visit my webshop www.charadano.nl and my blog www.charadano.com
If you find something you like in my shop her at etsy or in my webshop but prefer a different color of shap.. Please contact me about the options. If you find something in my webshop but prefer buying via etsy... Just let me know and I'll make a private listing for you.

Payment

▪ All prices are listed in € (Euro), however you may be able to view prices in your own
currency by following the link at the very bottom of this page.

▪ I accept payments via Paypal, meaning you can pay using your own Paypal account,
or credit card.

▪ Als je vanuit Nederland koopt en geen Paypal account hebt is betaling via
bankoverschrijving mogelijk.
In een bevestigingsmail zend ik je na de aankoop mijn bankgegevens.

▪ All custom orders must be paid for upfront and in full, via a custom listing, before
any work is undertaken, that includes sourcing and sampling.

▪ Any unpaid sales will be cancelled and relisted after one week

Shipping

After receiving your payment;
- your order will be carefuly packed and shipped
- your pdf pattern(s) will be send within 24 hours to your e.mail address known at Etsy

Shipping costs are mentioned by each item.

Refunds and Exchanges

I try to do my best to make your shopping experience a pleasant one and to answer any questions or concerns you might have. I try to add all measurements so you know how these may fit if needed.

If for some reason you are unhappy with your purchase, contact me within 5 days of receipt of the item and we can work out either an exchange or refund.

Returned items must be received back within 15 days of contacting me via shipping with delivery confirmation. The item must be received in good condition.

I'm sorry, but I cannot offer a refund on shipping & handling costs.

Additional Policies and FAQs

If you don't see something or want something in a different color send me a convo. I am more than willing to help create something for you.

Seller Information

Any questions? Don't hasitate to contact me!

charadano [!at] gmail.com

Last Updated August 10, 2012