byRK

ᴰᴵᵛᴱᴿˢ ᴴᴬᴺᴰᴹᴬᴰᴱ ᴮᴼᴴᴼ ᴴᴱᴬᴰᴾᴵᴱᶜᴱˢ made by Roos Kraaier

Amsterdam, The Netherlands | 132 Sales

byRK

ᴰᴵᵛᴱᴿˢ ᴴᴬᴺᴰᴹᴬᴰᴱ ᴮᴼᴴᴼ ᴴᴱᴬᴰᴾᴵᴱᶜᴱˢ made by Roos Kraaier

Amsterdam, The Netherlands 132 Sales On Etsy since 2014

5 out of 5 stars
(35)

byRK is taking a short break

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Note from shop owner Hi there, thanks for stopping by! I am currently on holiday. I will be back around the 30th of November. If you have any questions don't hesitate to contact me, I will try to get back to you as soon as I can.

Warm regards,

Roos

Note from shop owner

Last updated on Oct 29, 2018

Hi there, thanks for stopping by! I am currently on holiday. I will be back around the 30th of November. If you have any questions don't hesitate to contact me, I will try to get back to you as soon as I can.

Warm regards,

Roos

Roos Kraaier

Contact shop owner

Roos Kraaier

Reviews

Average item review
5 out of 5 stars
(35)
See reviews that mention:
shipping 5 customer service 3
View all 35 reviews

Updates

Pink is the new black :) Available inmultiple colors! cherry_blossom
New items online! Come and take a peek eyes cherry_blossomhibiscus

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View all 19 updates

About

Fine handwork and nifty crafting

I am lucky to be inspired by lots of things. People, materials and handmade products always seem to add to my inspiration. I love working with different materials and would like to create many more items so I can really call this my shop. For now this is my little shop :-) Every design comes from the heart, I create as I go.

Around the web

Shop members

  • RK

    Owner, Creator, Designer

    Born in the Netherlands with a Bachelor in Design, Roos Kraaier always had a passion for materials and was drawn to anything to do with fashion. In august 2015 she started to fulfil her dream to design and create handmade headpieces.

Shop policies

Last updated on December 7, 2015
Welcome to my shop! Feel free to look around, more designs are coming up :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Customer satisfaction is very important to me, so please contact me if you have any questions or problems :)


••• LOST OR DAMAGED ORDERS •••
It is rare that an order gets lost but if your package does not arrive within 4 weeks (Europe) and 6 weeks (USA, Overseas) of shipping date, please contact me.
I appreciate your patience while waiting for the package, sometimes it takes a long time if it is held in customs (6 or more weeks) - you should always contact your local post office.


••• INCORRECT ADDRESS •••
Make sure your Etsy address is correct. I am not responsible for lost orders shipped for incorrect address.

If your package is returned due to incorrect address I'll contact you and can ship it again upon postage payment.

If your package returned to me as unclaimed I'll contact you for further information on delivery or canceling an order.


••• RETURN POLICY
 •••
If you are not satisfied in any way with your order, please contact me within 3 days after you have received your purchase so we can find together a satisfactory solution.
Either I will exchange your product or refund your purchase.

You will be responsible for returning items in their original condition (unworn, undamaged) and packaging. Return costs are to be paid by buyer and are non refundable.

When I receive the item/items I proceed to refund if items were returned unworn and undamaged and complete in its parts. If items were not returned in its entirety ( i.e. missing one or more parts of the same object, missing stones or findings, etc), or if they have been worn, I have the right to refuse refund and items will be shipped again to buyer at buyers costs.
_______________

If you have some problems during the shipping (package does not come, it takes too long and you are in hurry) - please contact me for help.

Please contact me also before leaving neutral or negative feedback. I do my best to make you happy :)
Payment
••• PAYMENT METHODS •••
I accept payment through Paypal and Creditcard. Payment is required within 12 hours after purchase. Unpaid orders will be cancelled after 3 days.

All prices are final incl. VAT.
Shipping
••• SHIPPING •••
Orders will be shipped within 1-5 days AFTER payment has been received.
Please let me know if you need it sooner, I will try my best to send it sooner.

If you ordered a custom piece or a made to order item (please check out the listing descriptions), your order will be shipped within 1-2 weeks - this may vary according to the amount of work.

I ship international by PRIORITY MAIL.
Your order will be shipped to the Etsy address specified in your order. Make sure it is up to date.

When you bought more items, please let me know if items are separate gifts; otherwise, all will be packaged together.

••• ITEMS AS GIFTS •••
If you want have the package sent somewhere else (e.g. as a gift) please write the address in the "note to seller". Please let me also know if you want to have a personal note included.

••• REGISTERED MAIL ON REQUEST •••
Priority mail is the cheapest mailing option but offers no tracking number.

Please contact me, if you want a REGISTERED MAIL SHIPPING with Tracking.
ONLY REGISTERED MAIL PROVIDES TRACKING!

PLEASE NOTE:
Registered mail requires your signature. If you don't sign for it or pick it up in time, it will be returned to me and a new shipping fee will have to be charged.

••• CUSTOM FEES / INTERNATIONAL SHIPPING •••
Export to non-EU countries may result custom duties on buyer's account. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and I'm not responsible for those charges. For any additional information refer to your local customs agency.
Additional policies and FAQs
Because all items are handmade, each item can slightly be different from the picture.