byRoxi's Shop Policies
Welcome to byRoxi
I take credit card payment and paypal.
Items ship out daily, Monday through Friday.
Domestic packages are sent via first class which is the cheapest way. The shipping period for first class is 2-5 days but the post office does not guarantee this.
PLEASE NOTE: I am NOT responsible for lost, stolen or undelivered packages. If you want to purchase insurance you may do so by contacting me prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. USPS failures are not my fault or a reflection on my level of dedication to my shop and customers. (insurance is 1.85 for a value under 50$)
All items are carefully packaged to ensure they arrive to you, just as they left my hands but I believe in a green planet so the packaging will be simple.
INTERNATIONAL - Please note: I ship via First Class International Mail which does NOT include tracking or insurance. If you would like to add these services to secure your shipment, please message me. Also, please be aware that first class international shipping can take 2-5 weeks.
I mark all of my international packages honestly and carefully and am not responsible for customs fees.
Refunds and Exchanges
I take a lot of pride in everything I do. If for some reason you aren’t completely satisfied with your purchase, please let me know.
I accept returns/exchanges so long as the item is sent back to me in it's original, unused condition within a week. Upon receiving it back, I will refund you the total product cost less shipping charges. The original shipping amount will not be refunded.
Additional Policies and FAQs
Feedback will be greatly apreciated.
Last Updated November 22, 2013