bySherry

Welcome to my Etsy shop: Paper Creations by Sherry

Austin, Texas · 196 Sales

bySherry

Welcome to my Etsy shop: Paper Creations by Sherry

Austin, Texas 196 Sales On Etsy since 2010

4 out of 5 stars
(51)

Announcement   Offering custom and unique invitations and graphic design for all occasions.

Check us out on facebook: https://www.facebook.com/sherryspapercreations
Email me for inquiries: sherrysboutique [!at] gmail.com
Etsy: www.etsy.com/shop/bysherry

Announcement

Offering custom and unique invitations and graphic design for all occasions.

Check us out on facebook: https://www.facebook.com/sherryspapercreations
Email me for inquiries: sherrysboutique [!at] gmail.com
Etsy: www.etsy.com/shop/bysherry

PaperCreations by Sherry

Contact shop owner

PaperCreations by Sherry

Reviews

Average item review
4 out of 5 stars
(51)
bnst2

bnst2 on Sep 13, 2016

2 out of 5 stars

I am not a fan of the seller; however, the invitations were pretty. After speaking with the seller in reference to when the invitations were needed and the request to pay for 2 day shipping, she did not hold up her end of the deal as she stated she would. In addition, she was not responsive; it took several days and sometimes no response to my emails. She also lied about when she shipped them and did not provide any tracking information. As stated before, the invitations were cute, but having great customer service is key. All I require is honesty and she was not honest. I do not anticipate purchasing anything from this seller ever again due to her poor customer service.

PaperCreations

PaperCreations responded on Sep 17, 2016

I'm glad that you were pleased with my work. However, this review is unfair. I've always provided excellent service to my customers (see ALL 5 star reviews below). Your order was delayed because you did not provide me with your event details until 15 days (2 weeks) after ordering, which hindered my production time. You even apologized for not having an event venue or time selected. You were aware of the 2-3 week production time as it is clearly stated in your listing. I responded to all your messages (we communicated from July 31 to Aug 25). During which, I wish you would have discussed your displeasure prior to leaving such a detrimental review. Going forward, I will no longer make exceptions for customers who do not provide event details upon ordering. It was a lesson learned on my part. Thank you for your business.

View all 51 reviews

Shop policies

Last updated on February 4, 2011

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order