byapryl is taking a short break
Danielle on Apr 3, 20225 out of 5 stars
The seller quickly responded to all my questions and the shipping and receiving of the item was super fast!
Project Luma on Mar 30, 20225 out of 5 stars
Gave this to our parents for their 55th. In my mom's words, it is "very delicate and unique!" They hung it near a window. Thanks for creating this special way to mark a significant family event.
Kevin on Mar 23, 20225 out of 5 stars
Showed up in good shape and exactly as pictured. My wife loved it.,
Pat on Mar 16, 20225 out of 5 stars
This product is beautiful. We will be proud to give this gift for a 50th Anniversary. We had a short date for the Anniversary party and this seller was so kind as to send it out quickly. Thank you!!
Christopher Ganyard on Feb 19, 20225 out of 5 stars
I saw a review that said pictures didn't do justice and that was an understatement. This is an amazing ornament and is sure to impress my wife. Not only did it arrive early, but was in flawless condition. The packaging was excellent and I will definitely return as a customer.
Elizabeth on Feb 16, 20225 out of 5 stars
a great gift for my parents to 50th
alexandra on Feb 14, 20225 out of 5 stars
My girlfriend loved this thank you
Pia on Jan 27, 20225 out of 5 stars
Exactly as described. Love it!
marygiovinazzo on Jan 21, 20225 out of 5 stars
Beautiful piece for my in-laws 50th wedding anniversary! Some of the classic 50th anniversary pieces can be cheap looking and/or lack detail, but this blew my expectations away, and even nicer looking in person. Design is great, hope they love it as much as I do
D.A. on Jan 14, 20225 out of 5 stars
this piece is exquisite! perfect for my best friends! Many Thanks
Customs and import taxes
Returns & exchanges
Frequently asked questions
Taxes will be automatically added for North Carolina residents.
What if I am not happy with my purchase?
If you are not satisfied with your purchase I will do everything possible to work with you. To return an item you must contact me via email within 3 days after your package is delivered to arrange a return. I can issue a refund for the item price upon delivery to me. Returns should be shipped with delivery confirmation or tracking number in the original packaging. I will not accept a return on an item that has been used for an event.
In cases where special materials have been ordered for your tree I cannot accept a return. However if a custom tree is damaged in transit then I will repair or replace.
What happens if my package is damaged?
Every package I ship is insured and I always work to swiftly resolve cases where an order is damaged or missing. I take great care to package my work for safe delivery and cases of damage are rare.
If an item is damaged upon arrival I ask that you contact me within 48 hours of delivery. If possible please include photos of the damage. Damaged items will be replaced as swiftly as possible. I do replace and ship the replacement item at my own cost. In some cases I may ask for a damaged item to be returned to me. I will also cover return postage when requesting a damaged item be returned.
If your package is lost
When a package is lost I am happy to work with you to find the package or send a replacement. I first check the tracking information for your package to see it's last location. If it is listed as delivered I ask that you check with other members of your household, neighbors, and mail carrier as well as look around outside your home to see if the package can be located. Customers living in apartment buildings can check with the main office to see if the package was left there. If the package still cannot be located I will submit a report to the post office to let them know the package is either lost in their system or has been stolen. If they are still unable to locate the package then I will replace the items.
If your order is incorrect.
I do my best to make sure that every order is perfect before shipment but if i should make a mistake I will correct the problem at my own cost.