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bydanalynn

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bydanalynn

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Shop policies

Last updated on March 16, 2011
Hello everyone! As a relatively newbie to the selling aspect of Etsy, I am still trying to put up all the information that buyers might want to know. If you have any questions, please convo me or email me at bydanalynn [!at] hotmail.com and I will do my best to answer them!

Accepted payment methods

Paypal
Returns and exchanges
It is very important to me that you are satisfied with my work. If you find a product flaw, if the item does not fit or if you are unhappy with your purchase I am happy to accept returns or exchanges, as long as the original item is returned in the original state. Please message me within the first three days of having received the item. The item should arrive back to me within two and a half weeks after the first contact asking to return. I will send you a refund, minus the cost of shipping, when I receive the item.

Please note all custom work is non-refundable/exchangeable.
Payment
I accept Paypal (and therefore credit cards as well). When an item is purchased it must be payed for within one week. Within a week after the payment has been received then the item will be shipped out.
Shipping
I ship internationally. I am not responsible for customs charges.

I also am happy to combine shipping charges when multiple items are being shipped to the same address.

I can provide delivery conformation numbers if you want, just message me!
Additional policies and FAQs
I am happy to take custom orders! Just convo me! :)