ByKustomKase

Unique Handmade Phone Cases

Sparks, Nevada
20,323 Sales | 4.5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    SLIM and TOUGH cases for "iPhone 13", "iPhone 13 Pro", "iPhone 13 Mini" and "iPhone 13 Pro Max" are now available.

Announcement

Last updated on Sep 25, 2021

SLIM and TOUGH cases for "iPhone 13", "iPhone 13 Pro", "iPhone 13 Mini" and "iPhone 13 Pro Max" are now available.

Items

20323 Sales
 

All Items

Hugo Vasquez

Contact shop owner

Hugo Vasquez

Reviews

Average item review
4.5 out of 5 stars
(3569)
See reviews that mention:
Quality 407 Shipping 431 Customer service 189

About ByKustomKase

Sales 20,323
On Etsy since 2015

Shop policies

More information

Last updated on Oct 30, 2019
Frequently asked questions
RETURNS & EXCHANGES: Do you accept returns and exchanges?

PERSONALIZED cases CANNOT be accepted for returns unless there is a manufacturing error or product defect. PLEASE MAKE SURE TO CHECK YOU HAVE THE CORRECT MODEL AND ARTWORK BEFORE ORDERING.

NON-CUSTOMIZED cases are refundable or exchangeable within 14 days of receiving your case. The case must be in an original, unused condition in order to be accepted as a return. Shipping costs due to returns or exchanges is the responsibility of the buyer. Returned items for REFUND are subject to a 20% restocking fee due to the nature of all of cases being products that are made to order.
If a return request is due to an error from our team or a defective product, we will pay for return shipping costs.

How can I return an item?

Please contact us in order to receive an RMA (Return Merchandise Authorization) number and instructions to return your item back to us. IF an item is returned to our P.O. Box WITHOUT a RMA number, we will not be able to process your return or exchange.

PHONE CASES: What is the difference between the SLIM and TOUGH case options?

Our SLIM cases are very thin-profiled and light weight. They are a one-piece snap on case. It is seen as a vanity case mainly used for aesthetics and minimum protection. Therefore, it doesn't cover the top, bottom or area around your phone buttons.

Our TOUGH cases have a polymer outer shell and include a BLACK inner rubber lining that wraps around all edges of the screen. Our tough selection offers all around phone protection! This selection is highly recommended for optimal protection.

Are your cases compatible with wireless chargers?

Yes, both our SLIM and TOUGH cases are 100% compatible with wireless chargers.

What is the difference between Glossy and Matte finish?

The glossy finish is more reflective with a slick finish while the matte case is softer and has a better grip.

Are your cases compatible with tempered glass screen protectors?

Yes, both our SLIM and TOUGH cases are 100% compatible with tempered glass screen protectors.

Do your SLIM cases cover all sides of my phone?

Our SLIM cases do not completely wrap around the top or bottom of the phone or the area around your phone buttons.

Can I order a different colored inner silicon liner for my TOUGH case?

We only offer the color BLACK for the inner liners of all our TOUGH cases.

PERSONALIZING: Can I customize the artwork used for my case?

All our artworks can be customized. Leave us a comment in the “Note to seller” box with your requests and we will gladly create this new artwork for you. In addition, I will send you a design preview of what the case would look like. There is no extra charge for customizing our artwork.

IMPORTANT: We cannot print in metallics. Gold and silver will be in color only, NOT metallic.