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byrachelrose's Shop Announcement

Hello and welcome to Rachel Rose collections! Our etsy shop is currently down, but please check out www.byrachelrose.com for all the latest news.
We look forward to hearing from you! xx

byrachelrose's Shop Policies

Welcome

Hi there,
Below you can find some important information regarding my shop policies.
I hope everything is crystal clear, but if you have any questions or concerns please do not hesitate to email me.

Payment

Currently I accept payment with PayPal.

***IMPORTANT NOTE FOR NEW YORK RESIDENTS***
If you live in NY, DO NOT proceed with payment. Please wait for a revised invoice before you pay so the correct sales tax can be added.
NY has an incredibly vast amount of different sales tax rates and I do not want to overcharge or undercharge.
A fast simple checkout with a revised invoice works best at this time (this will still go through PayPal)...until I find another option for payment. I want to make this transaction as easy for you as possible. Thank you!!

Shipping

All items are ready to ship the day you purchase unless otherwise stated in the item's description.

DOMESTIC SHIPPING:
Should usually arrive within 2-5 business days

INTERNATIONAL SHIPPING:
Until I am more familiar with international shipping, please allow up to 2-3 weeks for delivery. Also, you may be responsible for customs. If you would like to send me an email and let me know your location I can find out exactly what the additional costs/ETD will be.

Refunds and Exchanges

If you are not satisfied with your purchase I will be happy to work something out with you. Please send me an email and I will get back to you right away.

Additional Policies and FAQs

SIZE
Currently the RR collection consists of 3 sizes.
Size 1 = U.S. 2, 4, 6
Size 2 = U.S. 8, 10
Size 3 = U.S. 12, 14

For now, size 3's are only available in the tops. They are of limited quantity and are sometimes not listed in an items description. If you like an item but do not see this size offered, please email your request and we will get this made for you.

If you need additional guidance on measurements or you need help in deciding if the fit is right for you, please contact me. We will be happy to help in your decision.
If the fit is not to your liking and you really love the print, custom order requests are always welcome.

WHOLESALE & CONSIGNMENT
Wholesale and consignment inquiries are welcome.

Last Updated July 21, 2011