Bytown Bijou is located in Ottawa, Ontario, Canada. If you live locally and would like to have your purchase delivered or picked up at a mutually convenient location please send me a message so that local pick up or delivery can be arranged.

For most of my orders I ship Canada Post Regular Mail. This shipping option is less expensive, but does not come with tracking. Your purchase will arrive in a size appropriate bubble mailer envelope. If you need your item for a specific date or need to be able to track your package please message me and I will have the listing adjusted. For larger items or items that can't be laid flat for transport I use Canada Post Regular Parcel service. This option is more expensive, but insures that your item arrives in one piece.

Packages shipped to Europe are sent out by Small Packet Air International service or Letter Mail International service depending on the size of the item. Shipment Tracking is not available for these services. Packages sent out through Small Packet Air International service typically arrive within 10 business days, but can take up to 15 business days to arrive.

Packages shipped to Australia and New Zealand are sent by Small Packet Air International service or Letter Mail International service depending on the size of the item. Shipment Tracking is not available for these services. Packages sent to Australia through Small Packet Air International service typically arrive within 2 weeks, but can take up to 4 weeks. Packages shipped to New Zealand through Letter Mail International service typically arrive within 10 Business Days.