byvjewelry

ByV

Las Vegas, Nevada

byvjewelry is taking a short break

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Shop policies

Last updated on February 7, 2011
These are my shop policies... If you have any further questions, or if there is anything I haven't covered, please convo me!

Accepted payment methods

Paypal
Returns and exchanges
I take great pride in all of my work and making sure that all items are shipped in pristine condition. If for some reason, you are not 100% satisfied with your purchase, please contact me before returning an item or leaving a negative or neutral feedback. If an item is found to be faulty, you may exchange or return the merchandise (for a full refund less shipping costs) within 7 days of receiving your purchase. However, please note that I do not accept returns for someone who simply changes their mind after a purchase is made. You must convo or email me within this 7-day period as all sales are final after seven days of receipt of merchandise. Merchandise must be returned in its original condition with delivery confirmation and insurance. If you simply want an item resized or modified, please contact me and I will be happy to work with you on it. Please note, however, that you will bear the cost of all shipping. Lastly, due to the special nature of wedding and custom items, refunds or exchanges are not offered. Earrings are not returnable and are final sale as well due to health and hygiene regulations. Please feel free to convo me with any questions or concerns prior to purchase.
Payment
I currently accept PayPal and credit cards only. PayPal is a really easy and safe way to pay online in case you're not yet familiar with it. If you wish to pay using a credit card, you still need to click on the PayPal icon at checkout and follow the on-screen instructions. Payments are expected within 4 days of your purchase. If you have difficulty completing your payment, please contact me and I will be more than happy to assist you.

Please note that if I do not receive payment or a message from you regarding your payment status within 96 hours (4 days), I reserve the right to cancel the sale and your order. Please do NOT purchase unless you're committed to making payment.

Lastly, Florida residents and/or shipment(s) to a Florida address must add 7.0% sales tax to the order total.
Shipping
I ship World Wide and within 3 days of confirmed receipt of payment. Shipping within the US is via Priority Mail with the US Postal Service. The cost is usually $4.95 and shipping time is usually 2-3 business days. Shipping costs for items are usually listed with each item. If you purchase more than one item at a time, the shipping rate may be discounted. Overnight delivery and insurance are available upon request and at additional cost; please include such requests in the message to seller at the time of purchase.

In order to avoid any confusion or delays to your shipment, please ensure that your Etsy address matches your PayPal shipping address. However, if the addresses differ, please note that I will ship to your PayPal shipping address. Please note that your email/account must be verified in order for your purchase to be protected through Pay Pal.

All items are examined prior to shipping and carefully wrapped and packaged for their protection. However, ByV Jewelry is not responsible for packages after they have been shipped. Moreover, ByV Jewelry assumes no liability for packages lost, damaged, or tampered with by any postal service or any other third parties. As such, although insurance is optional, it is RECOMMENDED. Insurance costs for shipping the U.S. addresses are as follows:

Cost = $1.75 (for protection up to $50)
Cost = $2.15 (for protection between $50 and $100)
Cost = $2.75 (for protection between $100 and $200)

INTERNATIONAL Customers
I happily ship worldwide so please convo me for international rates, shipping times as well other related information and options. All duties, custom fees and taxes are the responsibility of the buyer. Also, please remember to include your telephone number for the Customs Form as it is a requirement by USPS for International Shipping. Again, ByV Jewelry is not responsible for packages after they have been shipped and thus insurance is highly RECOMMENDED.

Please note that the United States Postal Service does not offer tracking or insurance on
regular First Class International Shipping. However, insurance is available for international shipping on USPS Priority Mail International. Prices for shipping under Priority Mail International start at $10.95 and up (depending upon package size and weight), where as insurance costs are as follows:

Cost = $2.50 (for protection up to $50)
Cost = $3.40 (for protection between $50 and $100)
Cost = $4.40 (for protection between $100 and $200)

If you would like to ship your order by USPS Priority Mail International and/or purchase insurance for your order, please convo me and I will add it to your invoice.
Additional policies and FAQs
I am open to custom and wholesale orders. Moreover, should you find any item in my current or sold section that you may like to slightly alter or modify, please feel free to convo me and I would be happy to discuss with you.