Announcement   NOTICE: PLEASE USE PAYPAL. ALL TEMPLATE ORDERS RECEIVE OUR NEW IMPROVED CRYSTAL CLEAR MATERIAL. SAME FABULOUS TEMPLATES IMPROVED QUALITY. (FREE TUTORIAL INFO FOLLOWS)...
Free Tutorials and Design Sheets in listings. To purchase a template discount package, from the "shop sections" on the left, choose "discount package", select a package then indicate/list which templates or jewelry press dies (rubber blocks and 6 oz natural abalone shell can be included in your mix) you would like in your package during checkout (notes to seller).

Announcement

Last updated on Nov 5, 2018

NOTICE: PLEASE USE PAYPAL. ALL TEMPLATE ORDERS RECEIVE OUR NEW IMPROVED CRYSTAL CLEAR MATERIAL. SAME FABULOUS TEMPLATES IMPROVED QUALITY. (FREE TUTORIAL INFO FOLLOWS)...
Free Tutorials and Design Sheets in listings. To purchase a template discount package, from the "shop sections" on the left, choose "discount package", select a package then indicate/list which templates or jewelry press dies (rubber blocks and 6 oz natural abalone shell can be included in your mix) you would like in your package during checkout (notes to seller).

Susan Broadway

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Susan Broadway

View all 123 items

Reviews

Average item review
5 out of 5 stars
(1012)
See reviews that mention:
quality 93 shipping 212 customer service 125
View all 1012 reviews

Shop policies

Last updated on August 11, 2016

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery (EU customers have 14 days and must fill out the withdrawal form received by link in your receipt email.)

I don't accept cancellations of any custom orders or orders already being produced.
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
*Custom or personalized orders
*Perishable products or products that a portion can be used (Powers, bag of stone or shells, etc..)
*Digital downloads or items combined with digitally transferred documents

Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Payment
Both PayPal and Credit Cards are accepted. Sales tax will be added to California residence. I would appreciate international orders paying through PayPal.

Payment will show our account name with PayPal as: JewelsOfBroadway
Shipping
We ship USPS.

Processing time:
Templates csn take up to 5 days to process and ship. If for any reason we are not able to ship on time, we will notify you.

Estimated shipping times:
North America: we ship USPS with an estimated delivery of 2-5 business days.
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depends on both the processing time and the shipping duration.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
Wholesale pricing is available for template order of 200 templates or more. Convo Susan Broadway for wholesale information.