calaossidiana

For any return or exchange, you must contact me within 7 days of receipt of the item. The date the shipper has recorded the package as delivered is the date of receipt... even if you were gone for the weekend and forgot about it for 5 days!
Return shipments must be shipped within 14 days from the date you received the item. You are responsible for return shipping. The package must be shipped by a service with a tracking number, which you must email me as soon as the shipment is sent, and you are responsible for packages being lost or damaged in shipping, so I recommend you purchase insurance for the retail value of the item from the shipper.
I want all my customers to be happy! These are the official terms of shipping. I will try to help you out in specific situations (that going away for the weekend thing, etc...) but those exceptions are at my discretion - sometimes it will work for me and sometimes not.
All payment credits will be issued after the return arrives. Returned items must be in original selling condition, and include all packaging, tags, and, for swimwear, the sanitary sticker. They must be clean, unworn - in original shipping condition. Please wear undergarments while trying on swimwear. Swimwear cannot be returned or exchanged in Florida or California.
Custom orders can not be returned. If you have questions about size and fit, please inquire before purchase so we can make arrangements to deal with this.

Please process payment for all items within 3 days. Shipments go out twice a week, and will always be sent out in 3 business days or less after the payment date.

Preferred shipping carrier is USPS. Other options are available, such as Fedex, or UPS. Please inquire for special details regarding non-USPS shipping methods. When available with your shipping method, the tracking number of your package will be emailed to you as soon as the package is sent.
Insurance is not included in most shipping options. Message me if you need insurance to your location and we can add it.
Fedex is also available for rush services, and we can also deliver it to the nearest FedexOffice location.
If you need your item more quickly, please convo me before finalizing your purchase. There may be additional rush shipping and handling charges.
International:
For international shipments if your country is not listed, please send your city, country, and code in the convo so I can get an estimate from the shipping carriers.
For international shipments, you are responsible for all customs/duties charges and understand this may cause delays in your shipment if the package is "stuck in customs". I will do my best to help you with information, but this is ultimately your responsibility in your country. You are the legal importer of the item and must comply with all laws of your country regarding imports.
If you refuse delivery, or do not respond to customs requests and the result is that the package is returned to me, you will be responsible for all shipping, customs, and related charges. Once the item is returned to me, I will credit you for a return of the item, but all related charges will be deducted from this credit, including any portion of the original shipping fees that I offered to you without charge.

Wholesale shipments are available; reseller number is required.
Consignment is available on a per-case basis.
I'd love to complete your custom colors and orders, please convo me! I have access to different materials... the swimsuits could be fabulous interpreted as dancewear in cottons, or modified into clothing in silks... anything is possible!