As all items, both made and made to order, are made to exact measurements, no refunds will be issued. Please ensure that you check all measurements given in each listing as not all children (or adults) fit into North American sizing standards.

If a mistake is made on my behalf, please message me and I will work with you to fix the issue.

I cannot be held responsible for losses. Once postage is purchased and I have handed your package over to Canada Post, the package is no longer my responsibility. By finalizing your order, you are agreeing that Camp & Company will not be held responsible for the loss of your item. If you have had problems with your postal deliveries and have experienced lost parcels in the past, please contact me and I will give you a quote for tracking and insurance.

All payments are done through direct payment.

Payment for items not yet made must be received prior to services being rendered. Once payment is received, your item will be completed within 2 - 3 weeks unless otherwise noted. If you require your item sooner, please send me a message prior to ordering.

Taxes are included in the given price. Any additional taxes and/or duty for international customers are at the buyers expense.

All shipping quotes are estimates based on prices given by Canada Post. All shipping costs are based on basic airmail and do not include tracking and/or insurance. If you want tracking and/or insurance, please send me a message prior to ordering. If you place your order using basic shipping please be aware that I will not have a tracking number to offer you in case your package takes longer than estimated to arrive or goes missing.

Estimated shipping time for basic air mail is 6 - 10 business days. This is just an estimate. Arrival times can vary due to holidays, location, etc. Once I have purchased postage and handed the package over to Canada Post, the package is no longer my responsibility. By ordering with Camp & Company, you are agreeing to these terms. If you need your package by a specific date or you are worried about your package getting lost during its journey, please send me a message and I will give you a quotes for different shipping methods. I do not purchase tracking unless it has been asked for and purchased by the customer.

All packages are shipped from Vancouver, BC. I fill out all customs forms honestly and accurately. It is not my responsibility if your package is held up at customs.

All items are vacuumed pack to ensure the safety of your item, and to reduce shipping costs.

:: Garment Care :: Hand wash item, inside-out, in cool water. Rinse item in cool water, lay flat on towel and roll to squeeze out excess water. Or, you can place item in washing machine and run through a gentle rinse cycle. Lay flat to dry.

For wholesale inquiries please message me or e-mail me at wholesale [!at] campandcompany.ca

Any item pictured can be made in a different size, colour or material. Please contact me for more information.

I also knit custom pieces. This is how the Pudgin came to be, so I'm always open to ideas for "stuffies" and other knitted goods.