Hand poured soy candles - custom orders available!
candleous' Shop Policies
Thank you for visiting Candleous. We create hand-poured soy candles with the highest quality premium soy wax. We use 100% cotton wicks, free from lead or zinc. Our jar and tin candles make for excellent gifts for loved ones or even for yourself in your home.
We can custom make a candle for you if we don't have it in your desired container, colour, size or fragrance.
We accept payment via PayPal. If payment is not received within 3 days of purchasing a candle we will re-list the item and the order is then void.
Candle orders are shipped within 4 days of receiving payment. Jar candles are protected by bubble wrap and sent in a box. Travel tin candles are packaged in a padded satchel bag. All orders are sent via Australia Post.
We currently do not ship internationally, however if you contact me we can discuss the costs .
Refunds and Exchanges
No refunds unless item purchased was wrongly described. Candle must not be lit prior to return.
Care is taken prior to shipping to protect glass jar candles. All damages that occur in transit are not the responsibility of Candleous.
Additional Policies and FAQs
If you require a custom order please contact me on Etsy. Custom orders may take up to 10 days to complete, depending if all required items are in stock. Once a custom order is listed you must purchase it within 3 days, otherwise it is for public sale.
Last Updated June 7, 2012