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candlerock's Shop Announcement

Welcome to my shop I make Handmade Purses, Duffel Bags, C-pap accessories Candles, and Totes.
I also accommodate custom orders.
If you have any questions please message me before purchase because your satisfaction is my priority
Thank you for Stopping By
Have a Blessed day!
Kim from CandleRock



candlerock's Shop Policies

Welcome

Hi Welcome to My Shop
My name is Kim Snyder and I make Totes, Purses, Duffel bags, C-Pap Accessories, Candles and other handmade goodies...

I love to re-cycle and I hate plastic bags, so I went green with Totes. Totes are reusable and machine washable. I use my totes for grocery shopping, overnight bags and a gym bag. My grandson likes to carry his favorite toys around in his Toy Story Tote. The uses are endless with Totes.
I had so much fun making totes I decided to branch out and make matching accessories to go with the totes (makeup bags, cell phone bags, sunglasses bags etc...)
My latest creation is a duffel bags and Camo Purses! The line of purses are called Save the Racks. (In respect to breast cancer awareness) I even surprised myself; You must go and take a look in my shop! (: Just click on the link at the bottom of this page!

My husband and I also love candles and candle making! Candles are so much fun... You can create so many different styles with candle wax and scents... My favorite candle in my shop is the Red and White Tulip Candle... It smells so good even without being lit.
Well,
Thank you for stopping By!
God Bless
and Have a wonderful Day, Afternoon, or Evening!

Kim and Miles : )

http://www.etsy.com/shop/candlerock

Face Book Fan Page
www.facebook.com/customtotebags

Payment

I accept Pay Pal and Direct Checkout
Both are Trusted and Secured Sites

I want my Customers to be Assured Their Information is safe.

Upon cancellation I will refund your money in a timely manner.

Some items are already made and some items I will have to make.

I will let you know if it is ready to ship or that I have to make it.

If item is already made it will Ship the next business day after payment posts.

If I have to make the item the shipping date will depend on number in line which order is placed.

I will message you with estimated shipping date, so I can keep you in the loop.

My Goal is to send your items As Soon As Possible.


http://www.etsy.com/shop/candlerock

Face Book Fan Page
www.facebook.com/customtotebags

Shipping

Items will be shipped by USPS unless otherwise requested
I offer expedited service upon request at an additional cost to ship it to your address.
On custom orders I purchase the materials I need to make the item and start making the item the same day I receive payment on the request.
In the event I have the item in stock I will ship the item the next business day payment posts.
Custom made requests again will be depend on shipped within 5 to 7 business days after payment posts.
I cannot be responsible for the shipping entity for specific delivery dates unless we agree on expedited services.
If expedited service is required I will make sure the delivery time that is given will be correct or monies for expedited services will be refunded by shipping entity.

http://www.etsy.com/shop/candlerock

Face Book Fan Page
www.facebook.com/customtotebags

Refunds and Exchanges

Terms of refunds:
Satisfaction guaranteed; If you don't like the item you purchased ship it back to me for a full refund. Buyer must return merchandise within 3 days of receiving your item/items and Please contact me as soon as you receive the item you are not happy with/don't want etc., so we can make arrangements for you to return the item/items.

Item/items must be unused and in same condition I shipped it to the customer.
I'm sorry shipping costs to customer will not be reimbursed.

I cannot be responsible for lost, damaged or stolen items

If buyer would like to purchase insurance to cover shipped Item/items in case of loss, stolen,broken or some how damage item/items while in route to customer please contact me so we can arrange insurance. There will be an extra charge from shipping entity.

http://www.etsy.com/shop/candlerock

Face Book Fan Page
www.facebook.com/customtotebags

Additional Policies and FAQs

Customization
I do make Custom Orders--- Let Me Create Something For You!

If you have a picture of an old bag you just love, send it to me and I will do my best to replicate it for you.

For Totes
Message me with Your Choice of Favorite fabric if you could include a pic of fabric that would be awesome, with/without lining, if with lining choose color, size and type of bag... Tote, Beach Bag, Gym Bag, or Overnight Bag.
I will turn your choices into the bag you want!

I am working on sizes of Duffel bags, but in the mean time convo me with ideas and I will do my best to make it happen!!!

Gift Wrapping: I charge $4.00
Be specific if it is for Christmas my standard Christmas paper is Red with a sheen
Birthday I have a choice of Red, Green, Blue all shiny gift wrap
Anniversary I have white and the colors above
If I don't have something you like Convo me and I will do my best to get the gift wrap that you will love
Thanks for reading

Have a Blessed and Great Day,

Kim from CandleRock

http://www.etsy.com/shop/candlerock

Face Book Biz Page
www.facebook.com/customtotebags

Seller Information

Kim Snyder
7005 Clark Rd.
Paradise, Ca 95969

Last Updated April 14, 2014