CandlesByLisaTN

Candles By Lisa Tennessee

Tennessee, United States · 9 Sales

CandlesByLisaTN

Candles By Lisa Tennessee

Tennessee, United States 9 Sales On Etsy since 2012

0 out of 5 stars
(7)

CandlesByLisaTN is taking a short break

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Note from shop owner This shop is down until further notice due to increase in local sales. I apologize for any inconvenience.

Note from shop owner

Last updated on Dec 31, 2014

This shop is down until further notice due to increase in local sales. I apologize for any inconvenience.

Lisa Skelton

Contact shop owner

Lisa Skelton

Reviews

No reviews in the last year
Erica Soldan

Erica Soldan on Jan 7, 2015

1 out of 5 stars

Seller never shipped. Shop never responded to emails. I had to open a case and get refunded through PayPal.

Sylvia

Sylvia on Dec 31, 2014

2 out of 5 stars

Item was never mailed and Seller stopped responding to convos after she was paid. She did eventually refund my money.

arouse02

arouse02 on Sep 18, 2014

5 out of 5 stars

Thanks so much! Love my candles! Fast shipping!

View all 7 reviews

About

Candles By Lisa Tennessee

It was always a dream of mine to sell something I love to make, so it was either candles, or cooking. I chose candles so I wouldn't be tempted to eat everything I made. However, I wasn't planning on following that dream until my husband and I had 2 children and both were in school. A friend of mine, apparently, thought I should go ahead and start making them, before we had even our first baby. Before I could really think about making my dream a reality, she brought over a box of gel candle making supplies, with 10 pounds of gel in it! Then, my mom decided I needed to make my dream even bigger, and gave me a box of Pillar/Votive candle supplies, with a hobby sized pack of wax.
So, in the kitchen of our tiny 1 bedroom home near the Smoky Mountains in Tennessee, I started trying to take my own steps toward making my dream come true.
Since then, my husband has taken over my friend and my mom's roles in my dream, by encouraging me to continue creating candles, allowing my creative ideas to become tangible items.
My friend, mom and husband are the reasons I felt confident enough to make the candles I never dreamt I could. I'm not perfect at all types yet, but I am learning and becoming better at them. (And I never let an imperfect item be photographed, much less, given to my customers, unless it was an imperfection someone, for whatever reason, wanted to have.) And I pour all of my heart into making the best candles I can, which I hope everyone sees in each item they buy from me. Please feel free to ask me questions, voice your concerns, ask to make a custom candle, etc.

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Shop members
  • Lisa M. Luttrell

    Owner, Designer, Maker, Curator, Customer Service Manager, Idea Machine

    In 1st grade, on a field trip, I made my first candle, a layered, carved candlestick, colored by melted crayons. I was so excited after it was done. That same excitement is still here. I hope my joy for the craft shows through in all of my candles.

Shop policies

Last updated on January 11, 2014
Thank you for browsing my items. There are some things you should know, that may answer your question(s) before you send an email or message either via Etsy or Facebook. Certain items sold in half dozen (6) or dozen (12) sets. Pricing information may be cheaper than individual listing price. Candle(s) recieved may not look exactly as the candle pictured as all candles are made per order. Please Contact Me Directly for Any Questions/Concerns, or for Information on Any of the Unlisted Items or Items not Sold on Etsy, after reading all sections of information that may apply to what your question is based on.
DO NOT BUY OUT LISTINGS LABLED AS 'Custom Order Only'! THE LISTING PRICE ON THOSE LISTINGS IS NOT, I REPEAT, NOT THE PRICE OF THE ORDER! THE PRICE LISTED IS THE COST OF THE LISTING ITSELF. IF YOU WANT SOMETHING MARKED AS $0.20, PLEASE SEND ME A MESSAGE IF YOU DON'T UNDERSTAND THE PRICES LISTED IN THE LISTING'S INFORMATION.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Other Method
Payment
I.)Online Payment will currently be accepted via Paypal, Money Order, or Cashier's Check or any of the major credit cards shown on each item listing. Local customers who do NOT need or want their order shipped may pay in cash. Local customers who wish to have their order shipped MUST use one of the online payment methods.

II.) ALL payments must be recieved before order will be mailed. If payment(s) is not recieved, your order will NOT be shipped.

III.) If for any reason, you decide you do not wish to purchase your order, contact me at Squirrel.lisa.skelton2010 [!at] gmail.com or by going to www.facebook.com/CandlesByLisaTennessee and sending a private message.
Shipping
a.) FedEx Ground, UPS Ground, and USPS Flat Rate/Flat Rate International are currently the only available shipping options for items sold on Etsy, insurance (if wanted) WILL BE PAID BY THE CUSTOMER. The reason is, I use packing bubbles, newspaper, and every other packaging procaution necessary to ensure your package and contents will arrive safely so if there is no insurance on the package, you will STILL recieve your order in the condition I sent it in. Certain packages, containing small candles or those with items placed on top (Embellishments), will be marked as fragile as well as being packaged with care.

b.) Method of shipment will be decided after cheapest method for your specific order has been determined. You will recieve a conversation here on Etsy after method has been determined, notifying you of which service was chosen as well as date of shipment and (if applicable) tracking number, to keep you informed of your order status as well as allowing you to track shipment(s) when option is available. I will NOT be responsible for delivery time after packages have been shipped. Average delivery time from the U.S. may be looked up online at each shipment/delivery method website. I (the seller) will decide which shipment method to use.


c.) If shipping is cheaper than the set shipping price, I will very happily refund as much of the unused SHIPPING cost as possible. This applies ONLY to SHIPPING cost, NOT to total cost, nor to item listing price. However, if order was large, complicated, or for any other reason that will be determined by ME, refund may not be possible, or may not be as large. I alone reserve the right to determine refund amount.


d.) If shipping costs more than the listed amount, it will be paid for by me, provided it does not exceed $7. Prices that exceed $7 over the listed shipping price will be paid for BY THE CUSTOMER. If customer does not pay this, please refer to "Payment Policy Term III".

e.) Custom orders will be shipped in the same manor of normal orders.
Refunds and Exchanges
Returns of items will be accepted only if order is severely damaged in transit. If your order is damaged, please take a photo of it and send it to Squirrel.lisa.skelton2010 [!at] gmail.com BEFORE returning the item, so we will both have a copy of the photo for reference purposes. A choice of a refund of money, OR a replacement item of the same type will be available after the damaged item has been returned to and recieved by me.

For other Refund information, see section c of Shipping policy.
Additional policies and FAQs
Custom orders are available upon request, but may take longer to recieve than average orders. (Avg. Order: 1-2 Weeks // Custom Order: 1-4 Weeks [depends on Order size) Custom Orders for events MUST be placed 1-2 Weeks BEFORE event. Large Custom Orders, for certain events may be eligible for bulk discount rate. Other forms of wholesale not available.