CapsuleClothing
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Reviews
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Kat on Feb 28, 2023
5 out of 5 starsgreat, fast shipping, good quality, will most likely order from here again
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Nicole on Feb 2, 2023
5 out of 5 starsI am so happy I bought this. The jacket came in thoughtful packaging, the quality is fantastic
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Alaina on Nov 14, 2022
1 out of 5 starsWas so excited to receive this piece but it reeks of mildew/mold. Smells like it’s been in a wet basement/attic for years. Seller wants me to pay for shipping the moldy item to me and then I have to ship it back within 3 days for a refund and pay for that shipping as well. For a moldy sweater…. I have health issues and I can’t expose myself to mold spores. Hope this can get resolved and they send me a shipping label to send it back and don’t charge me for shipping me a potentially health hazardous item. What a disgusting hassle this has been. Please help. I just want my money back and the mold out of my home. Thnx
CapsuleClothing responded on Nov 14, 2022
I personally packaged this item myself and did not smell any mildew/mold smell. Our items are all vintage and previously owned. But this item had no sort of mold spores attached to it that would be hazardous to anyones health nor a smell of mold that would linger in any home, that's a bit dramatic. I did advise buyer to wash the item to remedy the situation but also that they were able to return for a full refund less the shipping cost - per our return policy clearly stated on our site.
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