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CaptiveFancy

Captive Fancy

Flint, Michigan
|
| 1,667 Sales | 5 out of 5 stars 5 out of 5 stars

CaptiveFancy is a Star Seller!

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Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

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CaptiveFancy is taking a short break

Note from shop owner I will be heading to Columbus, Ohio on August 11th to exhibit at Matsuricon Anime Convention. My shop will be on vacation until August 15th. I will open my shop up once inventory has been updated. In the meantime, if you need to reach me, please message me.

Note from shop owner

Last updated on Aug 10, 2022

I will be heading to Columbus, Ohio on August 11th to exhibit at Matsuricon Anime Convention. My shop will be on vacation until August 15th. I will open my shop up once inventory has been updated. In the meantime, if you need to reach me, please message me.

Patti

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Patti

Reviews

Average item review
5 out of 5 stars
(645)
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About CaptiveFancy

Sales 1,667
On Etsy since 2008

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Shop policies

Last updated on May 10, 2022
I welcome you to Captive Fancy. I am constantly striving to bring you new items. Hopefully something that will catch your eye. If you see something you like, but need a different size or length, contact me and I'll see what I can do for you.

Please note: Made to order items will ship 1-2 weeks after order processing.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Due to the Covid 19 pandemic any refund or replacement request due to USPS shipping delays cannot be processed until 30 business days after the initial shipping date.

100% satisfaction guaranteed. If you are not satisfied with your purchase, please return item for a full refund. Exchanges are also available. **Please note that there will be no refunds or exchanges on made to order or custom work.**

Please note: Made to order items will ship 1-2 weeks after order processing.
Shipping
UPS shipping will be used for items that ship free if it is determined to be more cost effective. Etsy does not offer UPS shipping, however, Captive Fancy will utilize it when necessary. Items will be shipped via USPS first class mail (only a few items are eligible for first class shipping) or priority mail within 3 - 5 business days after receiving payment. Made to order items will ship as soon as possible, but could take up to 2 weeks after order is processed.

International shipping: Import duties, taxes, and charges are not included in the item price or shipping cost. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Unfortunately, once the package leaves the United States, the USPS can no longer control delivery. Please contact your local customs office with tracking information.

Please double check the shipping address prior to placing your order. We are not responsible for delivery if an incorrect address is given. Unfortunately, we cannot be responsible for stolen packages. Please ensure you can safely receive deliveries at your chosen shipping address.
Additional policies and FAQs
Damage: If your item should arrive damaged, I must be notified immediately. Please email photos of the damaged item as well as photos of the packaging for insurance purposes. I cannot replace or refund for damaged items if photos are not received. Item and packaging must be kept in case USPS/UPS needs to inspect the package.