capucinne

Beautiful personalized jewellery and more

Ljubljana, Slovenia · 3913 Sales

capucinne

Beautiful personalized jewellery and more

Ljubljana, Slovenia 3913 Sales On Etsy since 2013

5 out of 5 stars
(605)

Announcement   Welcome to Capucinne!

PLEASE READ: All items are handmade. Currently the production time for solid gold rings with gemstones is 2-4 weeks because of a high amount of orders. Production time for other pieces is 10-14 business days.
All pieces are sent with worldwide express shipping which takes 1-4 business days and includes a tracking number.

Please visit our jewellery shop MINIMALVS here:
http://www.etsy.com/shop/MinimalVS?ref=shop_sugg

and our jewellery shop THREELAYERS here:
https://www.etsy.com/shop/threelayers

Please read the shop policies here:
https://www.etsy.com/shop/capucinne/policy?ref=shopinfo_policies_leftnav

Thank you ♥

Announcement

Last updated on Nov 29, 2016

Welcome to Capucinne!

PLEASE READ: All items are handmade. Currently the production time for solid gold rings with gemstones is 2-4 weeks because of a high amount of orders. Production time for other pieces is 10-14 business days.
All pieces are sent with worldwide express shipping which takes 1-4 business days and includes a tracking number.

Please visit our jewellery shop MINIMALVS here:
http://www.etsy.com/shop/MinimalVS?ref=shop_sugg

and our jewellery shop THREELAYERS here:
https://www.etsy.com/shop/threelayers

Please read the shop policies here:
https://www.etsy.com/shop/capucinne/policy?ref=shopinfo_policies_leftnav

Thank you ♥

Primoz Majeric

Contact shop owner

Primoz Majeric

For Stefan
$470.00
For a.
$156.00
View all 286 items

Reviews

Average item review
5 out of 5 stars
(605)
debradixon13

debradixon13 on Mar 14, 2017

5 out of 5 stars

This whole process was made very simple and was delivered on time. I absolutely love my necklace. It was exactly what I wanted.

Daniel Winter

Daniel Winter on Mar 10, 2017

5 out of 5 stars

Really glad I chose this ring for my partner, it's obviously well made and looks stunning. I'd read that Slovenia was a slightly hidden gem for handmade jewellery and that's proved true! Arrived in good time too - so highly recommended!

View all 605 reviews

About

Personalized With Heart

Capucinne comes from Slovenia, a small and beautiful country in central Europe. Our jewellery is made to satisfy individual needs with unique design and creations. It is a style of elegance and beauty.

All our pieces are designed and handmade in Slovenia. We use only genuine and quality materials. Every single piece of jewellery is made with love and care. Customer's satisfaction is top priority in our work and service.

**Our collections**

Handwriting fun
This collection allows you to provide us with almost any kind of signature or other handwriting. It is suitable for friendships, birthdays, anniversaries, Mother's day gifts etc.

Nature fantasy
This collection is inspired by Nature; moon, stars, leaves, trees, birds, ... It is fun and lively.

Ancient Roman numerals
There are dates and numbers in our lives, worth of a special memorization. We transform these dates into ancient Roman numbers to make a piece of jewellery a little bit more mysterious.

Lace passion
Slovenia is known for an over 500 years old tradition of delicate hand-crafted lace products. Our designer Maja was inspired by a lace piece made by her grandmother and started to incorporate the beauty of the lace into the world of jewellery.

Our goal is to make unique and beautiful pieces for our customers and make them happy.

Please see these videos of our working process below:
https://www.youtube.com/watch?v=e9jsiIipPWw&
https://www.youtube.com/watch?v=0uThH3zaCTk

Thank you ♥

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Shop members

  • Primoz Majeric

    Owner, Curator, Manager

    Primož is the owner and manager of Capucinne. He makes sure that everything is running smoothly, from searching for unique and perfect quality stones for our pieces, to arranging various improvements for our workshop and design team.

  • Maja Rolc Majeric

    Designer, Creator, Photographer

    Maja is a talented and a passionate artist.Her mission is to create stunning, high quality and unique designs that will brighten any special occasion.She seeks to create perfection with every piece, her style is minimalist,elegant and full of life.

  • Matic

    Creator, Goldsmith, Metalwork

  • Žiga

    3D Designer, Customer Service

    Žiga transforms Maja's designs into 3d files, he makes sure to preserve the elegance of each design and then export the files into a 3d wax printer. He always enjoys the process of making, shaping and the envisioning of new pieces.

  • Matjaž

    Creator, Goldsmith, Metalwork

    Our goldsmith Matjaž is very lucky to be part of a more than twenty years of family tradition in fine-jewellery making. His expert knowledge helps us develop the absolute highest quality of our pieces.

  • Živa

    Creator, Goldsmith's Assistant, Metalwork

    Živa is a creator and a goldsmiths assistant, she brings a fresh and unique view on jewellery making and is always interested in new and improved techniques of the craft.

  • Marko

    Creator, Goldsmith's Assistant, Metalwork

    Marko is a creator and a goldsmith assistant. He cuts, shapes, molds, polishes and takes care of each individual piece, one at a time, to produce positively stunning pieces of work.

  • Gordana

    Customer Service, Shipper

  • Eva

    Creator, Customer Service, Shipper

  • Nina

    Creator, Customer Service, Shipper

  • Mitja

    Creator, Metalwork

    Mitja works besides our goldsmith Matjaž and creators Živa and Marko. He helps with silver and gold filled items.

Shop policies

Last updated on November 3, 2016
Welcome to our shop with shiny and rich jewellery pieces.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept payments via PayPal and via direct checkout with a credit card.
Shipping
We are located in Slovenia, Europe. We send products internationally throughout the world.

Processing time
• We will put your piece into production once the payment is received.
• The production usually takes approx. 10-20 business days. Some items may acquire more days to be finished, depending on the availability of stones and complexity of the design.
• If sending as a gift, please provide us with the address of the recipient and with your personal message to the recipient. We will send it directly to them with a gift card and wrapping.

Shipping
All orders will be sent with express shipping, which takes approx. 2 - 5 business days to most destinations worldwide. When the item is dispatched, you will receive a notification including the tracking number.

Keep aware of your country's import taxes and duties
Please check your country’s import tax limits. For example in the US, you aren't obliged to pay tax or duties for packages with value under $150.

Please read
• All estimated delivery time are derived from real world data, collected from past orders. They are approximate times and for reference only.

• Shipping times frames may prolong during public holidays; manufacturers and couriers will limit their operations at these times, which is out of our control. Normal service resumes immediately after each holiday.

• It can take a few days following order dispatch before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again in a few hours.
Refunds and Exchanges
CAPUCINNE™ offers a 5 day money-back guarantee or exchange on all purchases, excluding items that are custom-made, rushed, discounted, and items on payment/financing plans.
All items returned must be in new/unused condition with all original documents and packaging. Prior to sending the package back, contact us for information on how to ship the item back. We cannot be responsible for an item not returned in the manner described. We are not responsible for loss or damage of return shipments.
If the item was damaged in anyway, you will be charged for the damages.
The item must be returned in its original packaging and along with all the original documentation.
Shipping costs cannot be refunded.

All discounted, rushed, layaway/financed or custom orders are non-refundable; this includes partial payments. We reserve the right to refuse returned items we deem as not in a sellable condition (damaged, altered, or used).

Resizing
If you provided us with the incorrect size and want to resize it, there are additional costs for the resize and shipping both ways.
Please contact us with your issue with our item and we will provide you with further instructions.

Upon receiving the package, we will inspect the returned item(s), original documentations, and packaging. If everything is in order, we will issue you a full refund. Please have in mind that shipping costs cannot be refunded.
Additional policies and FAQs
All items are handmade. Every piece has to be 3D designed, wax printed, cast, brushed and polished. Additional tasks may include the insertion of gemstones, engraving etc.

To ensure your item remains in a well preserved condition, please observe the following:

• Vermeil products
Avoid contact with water. Please remove jewelry before washing hands, swimming or applying body care products such as perfume, soaps etc., since this could harm the metals and reduce the lifetime of the plating.

• Solid gold products
Avoid hard contact such as knocking against objects which could cause scratches, chips and other damage.

Customer satisfaction is our number one priority. Please contact us if you have any questions or feedback.

More information

Last updated on Sep 29, 2016
Frequently asked questions

Sizing information

We use standard US ring sizing but can help you confirm the right size in any other measuring scale (UK, Australian, European).

You can also provide us the inside diameter of a current ring in millimeters and we will be converting it to a US sizing.

When estimating a correct ring size, it is best to consult with your local jeweler. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help figure out your size. *Please note this is only a guide therefore we cannot be responsible for incorrect ring size determination.

Custom design pieces

We are always open to collaborating on a completely unique and custom design of any kind.

We offer custom fit stacking rings, custom stones, material customizations or entirely custom designs. In case you would like to customize an existing design or create an entirely unique piece, please contact us on Etsy convo.

In case of a customized design, additional fees may apply. Please check our shop policy on further information about custom designed pieces.

Production time

All of our pieces are made to order.

Our pieces take from 2 - 3 weeks to be finished. In times of a higher order number (Valentine's day, Christmas time and similar) the production time can be slightly longer. Please plan to order accordingly.

Production time depends on the amount of stones on stock, in case of a custom design the production time is a bit longer.

Rush orders

In case you need to receive your order by a specific date, please contact us beforehand on Etsy.

We're always happy to rush an order to make sure it arrives on time.

Shipping and delivery time

All of our items are shipped with an express shipping service. Delivery takes from 1 - 5 days, depending on your location.

We ship all of our orders from our studio in Europe, Slovenia.

Installment plan

We offer the possibility to pay in multiple partial payments, that way you can purchase an item in a pace most comfortable to you.

If you would like to purchase an item in more installments, please contact us on Etsy beforehand.

Your order is shipped as soon as the last installment is paid.

Gift wrapping

Each item comes in a Capucinne gift jewellery box, a high quality presentation box and a perfect box to keep your jewellery while you're not wearing it.

If you would like us to include a gift note in the parcel, please leave us a message with your order about the content of the note.

Returns and exchanges

Capucinne offers a 5 day money-back guarantee or exchange on all purchases (this excludes items that are custom-made, rushed, discounted, and items on payment/financing plans).

Please check our shop policies on more information regarding the terms of return or exchange.