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Accepted payment methods
Returns and exchanges
That said, we ship everything with a delivery confirmation, which gives us the exact date a package is delivered. If you need to make a return you must contact us for a return request form within 24 hours of delivery. We will only accept returns within 5 days of a delivered shipment, so please do not waste time if you need to return an item. You must include a completed return request form with your return. We will not accept returns after 5 days of delivery or without a return request. All items must be returned unworn, unused and in the exact condition in which they were received or they will not be accepted. We will refund the cost of the item minus the shipping charges and a 10% restocking fee. THERE IS NO REFUND ON CUSTOM, MADE TO ORDER ITEMS, as we cannot resell them. Returned shipping cost is the sole responsibility of the customer.
We are not responsible for any item not received due to an incorrect address. We will not make refunds for any item that you do not receive due to shipping to an incorrect address that you have given to us. Please be sure that your shipping address and your Etsy information is correct.
We accept the following types of payment: Paypal (preferred), Credit Cards (via paypal), and Money Orders.
*We must collect 5% sales tax on all shipments made within the Commonwealth of Virginia*
Any cancellation requests must be made within 24 hours of purchase.
Depending on the item, the wait time can be anywhere from 3 weeks to 8 weeks, this information will be posted with the item.
All items will be shipped via USPS with delivery confirmation. For an additional fee we can add shipping insurance and/or overnight upgrades.