CaritasCards

I take great care to make sure you are entirely satisfied that your order is just the way you ordered it! If you feel you have received something different from the item(s) ordered, please contact me to discuss the item(s) in question. If you decide to return your order, you will pay all costs involved: shipping and handling fees, customs fees, etc. All returned items must be returned in the original packaging. You will be refunded after I receive your returned order provided the item(s) you are returning does not meet any of the following conditions:

NOTE: I cannot accept any returned item that is or has been:

(1) damaged (including bent or damaged corners, cuts, stains, or any change to the cardstock or ink),
(2) exposed to liquid (including water and other liquids)
(3) warped (from exposure to liquid and subsequently dried)
(4) used in any way (including writing/typing, removing adhesive from envelope, even if exposed adhesive is covered back up, etc)

Items returned must be in brand new condition.

I accept payment via PayPal or credit card (via PayPal but no PayPal membership is required).

SHIPPING COSTS
The shipping charges you see in each listing only apply if that is the only item you are ordering. If you add more items to your cart, those subsequent items will NOT be charged the same shipping amount. For the second item and beyond, the shipping fees are much lower because the items are usually shipped together. For example, the shipping costs for one order of a set of three gift tags is US$1.49. But if you add a second set of the same gift tags, the second set only costs seven cents (US$0.07) for shipping. That is because both orders of gift tags can be shipped in the same sturdy envelope with only a minimal increase in weight.

Please note that multiples of larger items will naturally incur a higher shipping rate than multiples of smaller items such as gift tags.

SHIPPING vs. PICK-UP
You may either choose to have my cards shipped directly to an address you provide or you can pick-up directly from me. For self-collection, you simply need to contact me (1) to request a reserved order specifically for you so that your order doesn't include shipping charges, and (2) to arrange when and where to pick-up your items from me.

SHIPPING METHOD & DELIVERY TIME
I usually ship orders by ordinary mail via USPS.

RUSH SHIPPING
If you need something made immediately and rushed to you, please don't hesitate to ask! I will let you know if it's possible and the shipping cost involved. Many times, I can make your item(s) that day and get it in the mail as soon as possible. Just ask. :)

ALL ITEMS ARE MADE IN A SMOKE-FREE AND PET-FREE HOME. IF YOU HAVE A SEVERE PEANUT ALLERGY, PLEASE LET ME KNOW. I take allergies very seriously. My family members and I consume peanut butter, but even though I am already very hygienic, I will take *extra* care to wash my hands extremely thoroughly before handling any part of your order.


CUSTOMIZATIONS.

Contact me for customizations, which require an additional 1-2 weeks to process. Basic color changes to a listed card are probably the easiest customizations to fulfill, and they incur little additional cost. (For example, if your baby shower will be brown and blue themed, you can ask me whether I am able to use only brown, blue, and white accent colors on the cards.) However, size customizations will incur more significant costs.

I can probably accommodate your customization request if I am given significant advanced notice (meaning an additional 1-2 weeks earlier than when you would normally need to make an online purchase from me). Advanced customization notice of 1-2 weeks does NOT include the normal processing and shipping time but rather is IN ADDITION TO the normal processing and shipping time.

* NOTE: You must specify IN WRITING / EMAIL / CONVO the exact customizations requested BEFORE purchasing. As I often get started on a new order soon after I receive notice of it, I am not responsible for fulfilling any customizations requested after you have made a purchase. Furthermore, all customization requests are simply that: requests. I care about the quality of my cards and envelopes, and I care about providing you with excellent customer service. I never want to create a less-than-satisfactory card or envelope for you. With this in mind, I may not be able to fulfill your exact request. Therefore, I reserve the right to decline to fulfill any customization request made.