Announcement
HELLO!
Most items will ship out within a week of your order being placed. Please message us if you have any additional questions about size, color, shipping time, etc. prior to ordering. Due to supply and shipping cost increases we have had to increase our prices a bit, we try our best to keep items affordable and reasonably priced! Thank you for your understanding! SHIPPING IS FREE FOR ORDERS OVER $35! :)
We love what we do and we love our amazing customers so much! We add new items all the time so please check back often! You can shop our retail locations that offer our handmade and many more items in Rock Hill, SC & Charlotte, NC! Thank you for supporting our small family business! To keep up with current Carly & Cass news please follow us on Facebook & Instagram @carlyandcass :)
Items
Featured items
All Items
Reviews
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freckliface on Jan 22, 2023
5 out of 5 starsgreat quality and much enjoyed by the recipient. thank you!
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Aunt DEB on Jan 20, 2023
5 out of 5 starsExceeded my expectations! Clean, attractive packaging. Fast delivery. Quality work.
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just5guys on Jan 14, 2023
5 out of 5 starsPerfect birthday present for my friend who loves all things true crime
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Erin on Jan 26, 2023
5 out of 5 starsMy Secret Santa loved these socks. When they arrived I almost kept them myself bc so tend to feel stabby frequently. Lol
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About carlyandcass
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Our retail space at Salata Style in Rock Hill, SC. Apparel, Home Decor, Beauty Items, Accessories & Gifts! -
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Carly & Cass both at The Sleepy Poet in Charlotte NC! 6424 South Blvd, Charlotte! Vintage, Antiques and Home Decor! -
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Our retail space at Shoppes at Rivers Edge in Rock Hill, SC -
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Rob & Cass in the Carly & Cass booth at a craft show in Fort Mill, SC! -
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Shop us at four different locations locally in the Carolinas!
About Carly & Cass
Thanks for stopping by! We are a Mother and Daughter crafting team from Fort Mill, SC. Rob has now gotten involved in helping out too making it a true family business! We started selling our crafts in November 2016 on Etsy and in person at local craft fairs in the Carolinas. We also have two local retail booths to shop at that include our handmade and also retail boutique and home decor products! You can shop is locally at Shoppes at Rivers Edge in Rock Hill, SC and at the Sleepy Poet in Charlotte, NC! We also have a second digital products Etsy shop where you can purchase our SVG and digital download print files. You can find that here: https://www.etsy.com/shop/CarlyandCassSVGs
We love adding a variety of items to our shop for all ages and add new products all the time so please check back often! We love what we do and love our customers! We put our heart into making everything we sell and are so appreciative of your supporting our small family business! Thank you! :)
RETURN POLICY: Due to all of our items being made to order when you place your order we do not accept cancellations or returns unless you cancel within an hour of placing your order. We often will get started on orders within an hour or two of receiving it depending on other orders we have at that time. If for any reason there is an issue or error with your item, please contact us. Please double check tee measurements in listings prior to ordering to be sure you are ordering correct size. Thanks! :)
Shop members
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Carly & Cass
Owner
Carly & Cass is a Mother & Daughter crafting team! We make a variety of handmade gifts, apparel and decor and love creating items together in our home based studio in Fort Mill, SC. We add new items all the time so please check back often!
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Cass
Owner
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
We love custom orders! We usually provide a draft mock up for your review and approval within 24-48 hours from time of your order. Please be sure to check your Etsy messages often to allow the design and approval process to go quickly. If we don't hear back from you we can't make your item and delays the delivery time.
Gift wrapping and packaging
If you select "gift" on your order a piece of paper with gift message you included will be printed and enclosed in package instead of the invoice showing price. If you didn't include a custom message, it just says "A gift for you - enjoy". You will need to include your name on message if you want the paper message personalized. Selecting gift does not include any wrapping or special packaging. Please add gift wrap if you want special packaging.
If you select and pay the $4 for gift wrap, you will get a printed card stock gift card along with your item wrapped with ribbon and usually a gift bag (depending on size/type of item).
Care instructions
All of our apparel and dish towel items are made with high quality professional grade heat transfer vinyl and applied with a commercial heat press.
To care for and get the most life from your items we recommend washing and drying inside out, no bleach, do not iron directly over design. If you need to iron, iron from back side or place a thin cloth over design so iron is not touching design directly.
Sizing details
Sizing for our apparel items can be found in each of our listings. Please read and review sizing charts carefully. Due to each item we make being made custom at time of your order we do not allow returns or exchanges as each item is custom made for you.
Sizing of signs is also shown in each listing and we offer several different size options to choose from. If you are looking for a different size please send us a message so we can provide you with a price quote.