CarolandGrace

Handmade Premium Bath Items

Puyallup, Washington · 5323 Sales

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Carol and Grace

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Carol and Grace

Reviews

Average rating
5 out of 5 stars
(1299)
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About

The Momma Behind Carol & Grace <3

Hi there!! I'm Ashley - a 30 year old mom of 2 beautiful girls, a boy & an angel babe! (5 if you count my husband) I have been in the WAHM industry for over 6 years now. My story about Carol & Grace started in 2010. My first daughter was born in 2010 and I started making bows and tutus for her being so excited to have a little one to dress in frills & lace. First time girl mama - that's always how it goes! I started a brand named Ladybug Kisses and it was very successful in its short lived life. I was open for a little over a year but due to life circumstances I had to sell all of my merchandise and move on. In early 2013 I found out I was pregnant with another baby girl! We were overjoyed and couldn't wait to have her in our lives. Sadly we lost her before we could hold her in our arms. Through the loss of our second daughter I developed PTSD and went through extensive counseling. My release of the stress brought me back to crafts and sewing. It's always been very relaxing for me to sit at my machine and sew until my eyes are so tired I can not open them. In August of 2013 we found out we were pregnant again! This time I was on bed rest and treatments to help my body grow this precious babe to term. She was born in 2014. This business and my faith in the Lord have transformed my life. It's brought me out of the dark place I was in and I couldn't be more thankful. I truly appreciate all of the outpouring support and friendships I have gained since the very beginning.

Around the web

Shop members

  • Ashley

    Owner

Shop policies

Last updated on December 1, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
At Carol & Grace every item is handmade with love. All of our products are handcrafted and created for each individual order, therefore, no two products will be exactly the same. Please allow for slight variations in color and appearance. Product photos shown on website may vary slightly from products ordered/delivered, i.e. colors, decorations, etc. We recommend that you use our products while fresh and fragrant. We recommend using only one bath bomb or glitter brick per bath and using all other products wisely and sparingly.

With this said all purchases are final sale unless it was a mistake on our part. Mistakes on our part include: wrong item was sent. We do not offer refunds for any reason. If you need your item before our turn around time please message me and purchase priority shipping / rush order.

Thanks for purchasing from Carol & Grace! Your items will be hand-made and shipped off with love shortly!

ANYONE USING OR PURCHASING ITEMS FROM CAROL & GRACE MUST READ THE FOLLOWING DISCLAIMER PRIOR TO ORDERING OR USING ANY PRODUCTS.
Payment
Carol & Grace accepts all major credit and debit cards, Etsy gift cards and Paypal. Local pickups are not available at this time, as well as the option to pay with cash or checks.
Shipping
TURNAROUND TIME: Current order processing time is about 7-9 business days for small orders and 14 business days for orders of 5 or more items (excluding Saturdays, Sundays and Holidays). I will do my best to get your order shipped as fast as I can, but please keep in mind that Carol & Grace is a one woman operation. These items are handmade by me, Ashley a mama of two, undergrad student and full time bow maker. If you need something sooner than the current turnaround time, please contact me and I will do my best to work with you.

-First Class shipments normally arrive 3 to 7 days after shipment. If you purchased a shipping upgrade please note that upgrading shipping will get it to you faster once shipped (Priority 2-3 Day - Normally delivered in 2 days, but Guaranteed by USPS to be delivered in 3 days and Express 1-2 Days - Normally delivered in 1 day, but Guaranteed by USPS to be delivered in 2 days), but will not get your order processed faster. If you need you order rushed, please contact me. International shipping can take anywhere from 1 to 7 weeks depending upon your location. PLEASE NOTE- I CAN NOT change your shipping address, it is again Etsy policy so PLEASE make sure your address is correct before purchasing. I can not issue refunds due to wrong address. FEEDBACK INSTRUCTION- I would love to hear from you! Love what you purchased
Additional policies and FAQs
ANYONE USING OR PURCHASING ITEMS FROM CAROL & GRACE MUST READ THE FOLLOWING DISCLAIMER PRIOR TO ORDERING OR USING ANY PRODUCTS.

OUR PRODUCTS MUST BE USED ONLY AS DIRECTED!

Excessive use of our product or prolonged exposure may cause irritation to skin and urinary tract. Please discontinue use if rash, redness, or itching occur.

Consult your physician if irritation persists. Avoid using products if you have skin allergies, skin sensitivities or open cuts/wounds on the skin. Consult your doctor if you have concerns about medications that you may currently be taking prior to using our products or if you have problem skin. It is important to know all of your own specific allergies/sensitivities to any/all ingredients contained in our products prior to using/purchasing. If pregnant/nursing or under a physicians care, please consult your doctor before using our products if you have any concerns/questions about our ingredients. Our products are made using pure essential oils and fragrance oils. They are not recommended for anyone that may have concerns about using any of these oils. If you have reviewed the ingredients that may be contained in our products and wish to know exactly which ingredients are in specific products, we recommend that you email us and we will advise you of exact product ingredients prior to ordering.

OUR PRODUCTS ARE NOT RECOMMENDED FOR USE ON VERY YOUNG CHILDREN OR BABIES

Due to the delicate nature of children's skin, our products (including Carol & Grace children's products) should only be used on children who are not skin sensitive and do not have any skin allergies/skin sensitivities to fragrance oils/essential oils or any of the ingredients utilized in production of our products. Our Carol & Grace children's bubble wands and bath bombs are made with less fragrance oil than our standard bath bombs, however, they are not recommended for use on any child who may have skin sensitivities/allergies of any kind. If you have concerns about any ingredients contained in our products, please email us with any potential concerns/questions prior to ordering/purchasing/using. Note: Some of our bath bombs may contain a "surprise" inside and are clearly marked and labeled with a warning. These products are not recommended for children under age 3 due to potential choking hazard.

Any products being sold under the Carol & Grace name are not meant to treat, diagnose or cure any diseases or ailments. Use caution and common sense with bath products. Keep products out of eyes/nose and away from any/all sensitive skin/areas. Consult your physician if irritation persists. Keep products out of the reach of children and pets. Carol & Grace is not responsible for any personal health, allergies, incidents, or mishaps from using Carol & Grace products. By placing an order you are certifying that you have read the ingredients of our products and are agreeing to hold Carol & Grace its owners, agents and otherwise, harmless to any allergic reaction or any other condition you may have or acquire as a result of using any Carol & Grace products regardless of place of purchase. If you have any questions about any ingredients in Carol & Grace products, please email us and ask about them prior to placing your order. Please note: safety of products has not been tested.

ALWAYS TEST FIRST:

Please be advised that some of our products do contain nut oils. In order to test for known or unknown allergies, we recommend always conducting a patch test when using any new product on yourself or a loved one. Please test the product first on a small area of skin before applying/using on entire body. If any allergic reaction, rash or skin irritation occurs, discontinue use and seek medical attention as soon as possible. Do not ingest products as they are for external use only (with exception of our lip products). Do not put products in or near eyes, nose or any other sensitive areas. Use caution in bathtubs or showers as products can leave areas such as tubs and showers slippery.

ABOUT OUR PRODUCTS:

All of our products are handcrafted and created for each individual order, therefore, no two products will be exactly the same. Please allow for slight variations in color and appearance. Product photos shown on website may vary slightly from products ordered/delivered, i.e. colors, decorations, etc. We recommend that you use our products while fresh and fragrant. We recommend using only one bath bomb or glitter brick per bath and using all other products wisely and sparingly.

All information, services and products purchased by or read by our customers/users agrees to indemnify, defend and hold harmless Carol & Grace from any kind of liability, loss, claim and expense which includes attorney fees related to your violation of this agreement. This disclaimer must be read before purchasing any of our products. Customers must use common sense when purchasing and using any of our products.

Please remember that due to the delicate nature of Bath Bombs, Bubbler Wands, Soaps (and any other products from our website) items are packed properly for transport, however, they can crack or break during transport (shipping). Although we do our best, certain things are beyond our control once they leave our facility. All items are still usable as their performance remains the same. Any and all items shipped from our company are still perfectly usable upon delivery. Products are non returnable, non refundable and non exchangeable so please select carefully. Please make certain that your shipping address provided is correct when ordering products. Packages sent to wrong address and returned may be subject to additional shipping fees. Packages marked as "Delivered" by the USPS and claimed not to be received are not the responsibility of Carol & Grace and must be addressed with your local post office.

PLEASE NOTE: ANY AND ALL OF OUR INGREDIENTS OR TOPPINGS THAT WE USE FOR/IN OUR PRODUCTS ARE FOR BATHING/BODY PURPOSES OR DECORATIVE PURPOSES ONLY AND ARE NOT SAFE TO BE CONSUMED IN ANY WAY. HOWEVER, OUR LIP SCRUBS ARE SAFE FOR LICK-OFF CONSUMPTION.

TURNAROUND TIME: Current order processing time is about 3-5 business days for small orders and 7 business days for orders of 5 or more items (excluding Saturdays, Sundays and Holidays). I will do my best to get your order shipped as fast as I can, but please keep in mind that Carol & Grace is a one woman operation. These items are handmade by me, Ashley a mama of two, undergrad student and full time bow maker. If you need something sooner than the current turnaround time, please contact me and I will do my best to work with you.

-First Class shipments normally arrive 3 to 7 days after shipment. If you purchased a shipping upgrade please note that upgrading shipping will get it to you faster once shipped (Priority 2-3 Day - Normally delivered in 2 days, but Guaranteed by USPS to be delivered in 3 days and Express 1-2 Days - Normally delivered in 1 day, but Guaranteed by USPS to be delivered in 2 days), but will not get your order processed faster. If you need you order rushed, please contact me. International shipping can take anywhere from 1 to 7 weeks depending upon your location. PLEASE NOTE- I CAN NOT change your shipping address, it is again Etsy policy so PLEASE make sure your address is correct before purchasing. I can not issue refunds due to wrong address. FEEDBACK INSTRUCTION- I would love to hear from you! Love what you purchased

•My address was wrong but my order is already marked as shipped.

Once an item is shipped we unfortunately cannot change its destination. Please double check your shipping information before confirming your order.

•I need my order for an event coming up & I need it fast!

I will do my ABSOLUTE best to get items to you for your special date. Please note that in your purchase or shoot me a message letting me know. If needed we can upgrade your shipping to priority at an additional charge.

•I made a mistake on my order! Help?

Please message us immediately after your purchase. If an item has already been created, I will do my best to create another but there will be additional costs.

•I am dissatisfied with my item.

Contact me via message & we together can come up with a solution. Before contacting us, please remember ALL items are handmade with love and they all have their differences & quirks. Not one item is the same and there will never be an identical made head wrap exactly to the photo.

Before leaving negative feedback, please contact our shop. We try our best to create satisfied customers and we will correct any issues that may arise that could potentially cause negative feedback.

All photographs used in our listings are owned by Carol & Grace. Re-posting the photos to another shop or in other forms of social media with intent to reproduce is a violation of copyright.