carolannbosek

Returns:

Please contact me if you wish to make a return or exchange. Items may be returned for refund or exchange within 5 days of receipt of your purchase and must be in original sale condition. Please use the original or similar packaging, i.e. bubble wrap and padded envelope or box. Insurance and/or tracking is recommended. Original and return/ exchange shipping fees are the responsibility of the buyer.

You will find "Contact Seller" under my categories (Necklaces, Bracelets, etc.) on the left side of my website page.

Payment Info:

All major credit cards are accepted.
PayPal (to a Confirmed Address) is accepted.

All prices listed in U.S. dollars. International buyers are welcome. Please make payments in U.S dollars.

I use Etsy's "calculated shipping" which allows you to choose how you would like to ship your purchase. That is, you can choose to ship First Class in a padded envelope which is the lowest price option, or you can choose Priority Mail and Expedited Mail (usually a box) for a higher price. Whichever option you choose, I will package your jewelry securely so that it will arrive in perfect condition. It will arrive in either a satin pouch or gift box. Please let me know if your purchase is intended to be a gift.

INTERNATIONAL SHIPPING:

International shipping is also available at check out. Please find out the shipping policies from your post office regarding first class vs. priority or expedited mail. Every country has different delivery times and customs regulations. Generally, First Class mail takes 7-14 days.

PLEASE NOTE: When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

GOODS ARRIVING INTO EU FROM NON-EU COUNTRIES:

When shipping goods from a non-EU country into an EU country, custom duty and import VAT may apply on these goods.

The amount of custom duty and import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.

Customs duty may not fall due for goods where the value does not exceed 150 euros.

For import VAT, the applicable rate is that of the country where the goods are being delivered.

Generally speaking, VAT is not due when the total value of all goods in a consignment (value not inclusive of custom duties or transport costs) is less than the destination country threshold. The threshold may vary from 10 euros to 22 euros, depending on the EU country.

See here for more details on this: http://ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use/buying-goods/buying-goods-online-coming-from-a-noneu-union-country_en#customs_duty

GOODS ARRIVING INTO NON-EU COUNTRIES:

Other countries outside of the EU may also apply custom duty and/or import VAT on goods purchased from another country. The amount of custom duty and import VAT payable will be assessed at the point of entry of the destination country. This may result in you having to pay additional charges which are not included in the total price displayed at checkout.

As the threshold for the application of such charges may vary from country to country, please contact your local customs/ tax office for further information. Alternatively, you should check with your local tax advisor for more information.

Please note that Etsy is not responsible for the collection or determination of any custom duties or import VAT costs.

Additional links on country specific tax authorities websites:

EU website with links to all Member State tax authorities website: http://ec.europa.eu/taxation_customs/national-customs-websites_en

HM Revenue & Customs website (UK): https://www.gov.uk/goods-sent-from-abroad/overview

Australia: http://www.border.gov.au/Busi/cargo-support-trade-and-goods/importing-goods

Canada: http://www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/gnrl/txbl/mprtsxprts/menu-eng.html

Japan: http://www.customs.go.jp/english/exp-imp/index.htm

New Zealand: http://www.customs.govt.nz/Pages/default.aspx

Norway: http://www.skatteetaten.no/en/under-oppbygging-gammel/duties/value-added-tax/Guide-to-Value-Added-Tax-in-Norway/

Russia: http://eng.customs.ru/index.php?option=com_content&view=article&id=1690&Itemid=1913

South Africa: http://www.sars.gov.za/ClientSegments/Customs-Excise/Processing/Assessment/Pages/Duties.aspx

South Korea: https://www.nts.go.kr/eng/

Switzerland: https://www.estv.admin.ch/estv/en/home.html?_organization=605&_topic=44&_startDate=01.01.2015

I'm happy to take custom orders for my designs! Just ask!