carolinebeadbug

Silk, Fibres, Funky Handmade Beads, Ceramics.

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

carolinebeadbug is taking a short break

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Note from shop owner Hi all,
Unfortunately I have fallen over and broken my ankle and wrist so the shop will be closed for now. I hope to re-open towards the end of April. If you have placed an order and are happy to wait please let me know. Otherwise we will process a refund automatically on Friday 9th April. Best wishes, Caroline.

Note from shop owner

Last updated on Apr 5, 2021

Hi all,
Unfortunately I have fallen over and broken my ankle and wrist so the shop will be closed for now. I hope to re-open towards the end of April. If you have placed an order and are happy to wait please let me know. Otherwise we will process a refund automatically on Friday 9th April. Best wishes, Caroline.

Caroline Rhodes

Contact shop owner

Caroline Rhodes

Reviews

Average item review
5 out of 5 stars
(1575)
See reviews that mention:
Quality 116 Shipping 166 Customer service 206

Shop policies

Last updated on February 3, 2021
Due to the challenging times we are having as a result of the Covid-19 virus, there may be some delays in dispatching orders, and also some delays with posting/shipping. We will endeavour to keep all of our customers up to date.

The Sari silk fabric in our etsy store comes from recycling vintage, pre-loved silk Sari's. We try very hard to carefully inspect each piece to make sure that only the best material is chosen. However, because the fabric is vintage, and pre-loved, it is not unusual to see some minor signs of wear and tear, such as small marks, stains or holes. Wherever possible, these imperfections would be cut out, but sometimes this is not possible, especially when fabric is ordered in continuous metres, where the fabric is kept in one piece. We hope that if you do come across any imperfections, you are able to work around these. As mentioned, the silk fabric comes from cutting up and recycling vintage, pre-loved silk Sari's, and as a result, one or more of the fabrics edges will be a raw cut edge, especially for the thinner diameter fabric and fabric described as recycled Sari silk ribbon. Pictures are taken as close ups, using natural light. When taking pictures, we aim to get as close to the true colours as possible, but sometimes this is difficult. Also colours may vary between computer monitors.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We aim to provide high quality standards of customer care. If there is something wrong with your order, for example, if it is damaged or faulty, please contact us and we will provide a refund on receipt of its return, less postage and package, unless the item is faulty or damaged, in which case the postage and package will also be refunded. Please note, customers who request a refund or cancellation of their order, when the items are not faulty or damaged, a 15% re-stocking charge will be deducted from the total of the order. Since March 2020, with the outbreak of the Covid-19 virus, many areas of our business have been affected, such as staff shortages, delays in dispatching orders, and delays with postal services. As we are a small business, we are affected by many of these issues, and some are completely out of our hands. We will endeavour to keep all of our customers updated as much as possible, and with this in mind, we feel that the customer is within their rights to cancel their order and receive a full refund, if their order has not been dispatched within 14 days from the date of the order. If the customers requests a cancellation before the 14 days from the date of the order, they will receive a refund less the 15% re-stocking fee.
Payment
Payment with PayPal will ensure the speediest dispatch of your order. PayPal will process your debit or credit card whether you have an account with them or not.

I accept payment by cheque for UK customers only; please note that the beads or buttons can only be dispatched once the cheque has cleared.
Shipping
Due to the challenging times we are having with the Covid-19 virus, higher then usual number of orders, staff shortages and postal issues,there may be some delays in dispatching orders. We are working as hard as possible and do aim to dispatch orders as soon as we can, but appreciate your understanding and patience.
We will endeavour to keep all of our customers updated as much as possible, and with this in mind, we feel that the customer is within their rights to cancel their order and receive a full refund, if their order has not been dispatched within 14 days from the date of the order. If the customers requests a cancellation before the 14 days from the date of the order, they will receive a refund less the 15% re-stocking fee.