CarolineGaedechens

Prints and Original Art by Caroline Gaedechens

Hamburg, Germany 219 Sales On Etsy since 2009

0 out of 5 stars (125)

CarolineGaedechens

Prints and Original Art by Caroline Gaedechens

Hamburg, Germany | 219 Sales

Caroline Gaedechens

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Caroline Gaedechens

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    Announcement    Welcome to my shop and thanks for visiting!
    Shipping info:
    I ship twice per week, usually wednesdays and saturdays.

    You can see more of my artwork and illustrations here:
    www.carolinegaedechens.com

    Announcement

    Last updated on Jan 20, 2017

    Welcome to my shop and thanks for visiting!
    Shipping info:
    I ship twice per week, usually wednesdays and saturdays.

    You can see more of my artwork and illustrations here:
    www.carolinegaedechens.com

    Reviews

    No reviews in the last year
    See reviews that mention:
    shipping 12 customer service 9

    Shop policies

    Last updated on May 24, 2018
    Thanks for visiting! Please let me know if you have any questions.

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns, exchanges, and cancellations
    Contact me within: 14 days of delivery
    Ship items back within: 21 days of delivery
    Request a cancellation within: 1 hour of purchase
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    Questions about your order?
    Please if you have any problems with your order.
    Returns and exchange details
    If you have are unhappy with your order, please contact me and i will try my best to help.


    Returns:
    Buyers pay the shipping costs in case of cancellation. If the item is not returned in its original condition, the buyer is responsible for any loss of value.

    Please note that i'm not responsible for packages damaged or lost during transit.
    Payment
    Etsy ensures the security of your payment information.
    Etsy shops never receive your credit card information.
    Shipping
    I ship worldwide.
    Shipping times may vary. Shipping to Europe takes around 2-5 business days. International orders can take around 1-2 weeks, but may take longer in few cases.

    All orders are sent within 4 business days after payment is received. I ship twice per week, usually wednesdays and saturdays.

    Orders over 50 Euros are sent registered.
    Orders under 50 Euro: if you like me to ship your items as registered mail, please contact me.
    International orders are shipped via airmail.

    I will ship to your Etsy shipping address, in case it varies from your Paypal address.

    Everything is carefully packed.



    Customs:
    Please keep in mind that any customs duties are the responsibility of the buyer. (There are no customs duties appicable within the EU.)
    I am not responsible for delays caused by customs.
    Additional policies and FAQs
    PRIVACY POLICY:

    This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

    This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices: https://www.etsy.com/legal/privacy/



    Information I Collect:

    To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me),
    such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.



    Why I Need Your Information and How I Use It:

    I rely on a number of legal bases to collect, use, and share your information, including:

    - As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to
    provide customer support;
    - When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
    - If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
    - As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.



    Information Sharing and Disclosure:

    Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

    - Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
    - Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies i.e. Royal Mail. I will share your personal information with these third parties, but only to the extent necessary to perform these services i.e. your postal address.
    - Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is
    reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms
    and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
    (d) protect the rights, property, and safety of my customers, or others.



    Data Retention:

    I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 10 years.



    Your Rights:

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

    - Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
    - Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
    - Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii)
    receiving marketing messages from me after providing your express consent to receive them. In such cases, I will
    delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
    - Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.



    How to Contact Me:

    For purposes of EU data protection law, I, Caroline Gaedechens, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: caro.gaedechens [!at] web.de

    Alternately, you may mail me at:

    Caroline Gaedechens
    Justus-Brinckmann-Strasse 37
    21029 Hamburg
    Germany



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    All artwork and images copyright © 2005-2018 Caroline Gaedechens
    Copyright does not transfer with purchase.
    All of my work may not be copied or reproduced without my permission.
    Thank you.