Carol's Country Candles

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Last updated on March 3, 2011
Welcome to Carol's Country Candles. I started making candles in 2002 and opened Carol's Country Candles in 2005. All of my candles are hand made by me with care and consideration for detail. All of my candles recipies have been tested to make sure you are getting a quality product. Check out my site, and my blog for new products and customer reviews.

Accepted payment methods

Returns and exchanges
Refunds and exchanges only if product is defective. I have never had anything returned for any reason, as I try to make sure your candle is of the utmost quality. You must follow proper candle burning instructions while burning candles. NEVER leave a burning candle unattended. Always trim wick to 1/4" before lighting. Do not move a burning candle. Keep candle out of drafts. Do not place candle close to vapors. Burn candle no more than 4 hours, extinguish, let cool, trim wick and relight. If directions are not followed I will not be responsible for its burn quality. If your candles is defective, return unused portion to receive an in store only credit. All returns must be made within 30 days from date of purchase. Call for RMA #. I will not accept candles with less than 2" of wax left in the bottom.
I prefer PayPal, but will take checks and money orders. If paying by check, please allow 7 days after receiving the check to make sure it clears, before items are shipped.
Since all of my candles are made upon ordering, it takes 3 - 5 days to be shipped.
I ship USPS and will include insurance on all packages. I take care to package your candles so they arrive safely at their destination. Once the package leaves my hands, I am no longer responsible for its condition on arrival. If it is damaged, please contact USPS, they will handle the claim.
Additional policies and FAQs
Legal Information
ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. ii. We shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, claims, expenses or other claims for compensation whatsoever, whether caused by the acts, omissions or negligence, which arise out of or in connection with the use of this web site or the information, content, materials or products included on this web site. iii. We do not accept any responsibility or liability for access to or material on, any web site which is linked from or to this web site or for any material on this web site in which the copyright is owned by a third party. By using this site, you agree that you shall have no claim against us in the respect of the content of any such material.
Burning candles is a responsibility.
Always read and follow directions for candle safety.
Carol's Country Candles will not be held responsible for any damages due to negligence.
Never leave a burning candle unattended.
By ordering from this website, you agree to these terms and conditions.

Soap and Bath & Body products. All ingredients are listed on the product or website. Please read carefully.
If you have any reactions to my products, discontinue use and seek medical attention.
Carol's Country Candles does not know what you are allergic to, so will not be held responsible for any reactions you may have.

Governing Law
These terms and conditions shall be subject to USA law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the USA courts.