Meredith Bourke Mozer on Sep 2, 2014
Beautiful vase. I love it
Marion Dungan on Feb 18, 2014
OK Good fast Thank u
knitnoir on Oct 25, 2013
Beautiful piece, shipped quickly and well packages. Thanks!
We value craftsmanship and we take pride in the quality of everything we create and everything we sell. We appreciate the individual character of things (as well as people), and we acknowledge an object's integrity as well as its imperfections. Often, these imperfections are what makes a tangible item special - and occasionally, extraordinary.
We believe that if a thing is worth doing, it is worth doing well. Everything that we make at Casa Wabi Sabi meets our high standards of quality. We love making things that enrich our lives in some way, no matter how small, and, whether it is aesthetically, practicality, or whimsically speaking, we genuinely delight in every step of the process.
We hope that our pride in and excitement about what we do translates directly to you, the customer. If not, drop us a line and we'll make things right. Above all else, we want you to be satisfied with your purchase.
Please don't hesitate to contact us with any questions/concerns, commissions, special requests, or limericks.
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
We offer layaway plans and customized installment payment programs. Contact us for more information or to set up a payment program. We will ship your order once your account is paid in full.
We do our best to ship items within 3 - 5 business days of receiving payment. It takes between 3 and 10 days for most Parcel Post shipments to reach their destinations. Priority Mail shipments take 2 to 3 days, on average. To expedite shipping, guarantee a pickup or arrival date, or purchase insurance for fragile items, please convo or email us prior to placing your order.
INTERNATIONAL CUSTOMERS: We ship worldwide! To receive an accurate shipping quote, call or email us prior to placing an order. Worldwide standard shipping takes 2-3 weeks to reach most destinations. Customers are responsible for any and all duties and customs charges that may be incurred. We do everything we can on our end to anticipate and avoid / eliminate customs and import costs on your behalf, but because the policies of receiving countries are beyond our control, buyers are responsible for becoming familiar with their country's policies and for any charges that importing merchandise might incur.
Refunds and Exchanges
Your items will be packaged securely. We may use recycled packing material - if your item is a gift that requires packaging as such, please let us know.
If something happens to your package/purchase during shipping and it is damaged upon arrival, please contact us immediately. You MUST keep all packing material, packaging, and wrapping to be eligible for a refund or exchange. For domestic orders, please read the USPS insurance claim directions carefully and be sure to follow the directions provided:
If you have concerns or are unhappy with your order, please contact us via email. We will work with you to the best of our ability: our goal is for you to be happy! We will do everything that we can to ensure you are satisfied with your purchase and overall experience.
Additional policies and FAQs
Discounts for bulk orders and multiples will be considered if you contact us by email prior to making your purchase.
Questions? Comments? Concerns?
Contact us at info [!at] casawabisabi.com or call us at (760) 401-7690.