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Diane Casey

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Diane Casey

Reviews

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Shop policies

Last updated on February 6, 2011
Hi - Thanks SO much for stopping by my ETSY shop!

I strive to provide the utmost in excellent customer service, therefore I try to describe my items as accurately as possible, and also show pictures with good detail.

However, as we all know, sometimes minor details get inadvertently overlooked, and you may have a question regarding my listings that is not answered in the listing itself --if you find this to be the case, please do not hesitate to email or convo me - I'm happy to answer any questions you may have with regard to my work.

At the present time, I am ONLY able to ship to locations WITHIN the USA. Please do not make any purchases if you are not located in the USA, as I'm not able to ship outside the U.S.

Also, and last but not least: I love to trade when I get the chance. If you see something in my shop you like, and you have something to trade me with, just Convo me! Let's make a deal!

Of course the trading items also pertains only to others WITHIN the USA :)

Thanks!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I will refund/exchange items if the item is returned to me within 7 days, and then only if there was a serious error in the listing description.

However, I do NOT offer any refunds/exchanges because the color wasn't exactly as expected - I make every effort to present images of each piece that is as close to the original artwork as possible with jpegs or digital photos, and also noting the color(s) in the text of the item description. Please be advised that colors do vary slightly from monitor to monitor due to different color, contrast, and brightness calibration settings.

If you are dissatisfied in any way with your purchase please email me and I will do my best to rectify the situation. I want my customers to be happy with their artwork purchase from me!
Payment
Payment is expected within 24 hours of purchase. I accept Paypal, and credit cards via paypal.

Yes, you may pay with a credit card via paypal and you don't need to have a paypal account to do so:
Simply proceed to checkout using the Paypal link to complete your payment (Paypal processes card payments keeping your information safe & confidential)

Again, you do not need a Paypal account to do this. Just follow the steps mentioned in this thread: http://www.etsy.com/forums_thread.php?thread_id=5270327&page=1

Once again I will state that I love to trade when I get the chance. If you see something in my shop you like, and you have something to trade with me, just Convo me!
Shipping
I generally ship through USPS Priority Mail, *(unless otherwise stated) and then only to locations WITHIN the U.S. I ship items asap upon receipt of Payment (this usually means next day). Priority mail delivery is usually received within 3-5 days.

AGAIN, I ONLY SHIP TO WITHIN THE U.S.A.