Catalu

Sweet Baking and Party Supplies

Pomona, California 1833 Sales On Etsy since 2010

0 out of 5 stars (365)

Catalu

Sweet Baking and Party Supplies

Pomona, California | 1833 Sales

Catalu is taking a short break

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Note from shop owner Thank you for visiting our shop! We are currently on vacation. We plan to reopen on August 15, 2016.

Thank you!

Note from shop owner

Last updated on Jun 23, 2016

Thank you for visiting our shop! We are currently on vacation. We plan to reopen on August 15, 2016.

Thank you!

Breanne

Contact shop owner

Breanne

Reviews

No reviews in the last year
See reviews that mention:
quality 11 shipping 81 customer service 36
  • skylagray1 on Jun 5, 2016

    2 out of 5 stars

    I'm rating this a two star based on the interaction with the seller. Please see other review. However, the product was absolutely beautiful and sits perfectly on cupcakes. If it were not for the seller being rude to me I would purchase again. Quality merchandise.

  • skylagray1 on Jun 1, 2016

    1 out of 5 stars

    Ordered this on the 20th. Clearly a stock item. Asked for it to be delivered before June 4th, had to ask repeatedly* for it to be shipped on time and still my item has not shipped**. When I asked for a tracking on the package nothing was provided. This is for a baby shower. I don't see myself ordering anything from this vendor again based on my experience. This also seems to be an on going issue with this shop. BEWARE OF THIS VENDOR. This is not the first shipping conflict after reading the reviews this is a pattern. Even though the shop owner was unpleasant the actual product was amazing. The picture doesn't do it justice it fits perfectly on cupcakes and little ones can even use it as a ring for keep sake.

  • topdrawer on Mar 21, 2016

    5 out of 5 stars

    Thank you for such fast shipping - these liners are precious!

  • kdgteech on Feb 27, 2016

    2 out of 5 stars

    I waited 3 weeks for a shipping notification and needed this item for an event. Tried to send messages to the seller asking about when the item would ship but never received any feedback. Ultimately, asked for a refund and purchased this item through another seller.

  • nildaruiz2583 on Nov 23, 2015

    1 out of 5 stars

    This wasn't shipped on time as they said. Also I couldn't even return it being that it was their fault that they shipped late. Took about a week and half when it was told I'll have it before the date. Plus the person never answered my message and didn't even care. Don't order from here!!! I definetly won't!

    Breanne

    Breanne responded on Nov 23, 2015

    Messages were responded to. Tracking number was provided. Per shop policies, if an item is needed by a certain date, please communicate prior to purchasing. Offered to allow them to return the item and refund the cost of the item but they declined. We pride ourselves on providing excellent shipping and providing quality products at a low cost. Unfortunately, this customer wasn't satisfied from the beginning no matter how we offered to assist.

About Catalu

Sales 1,833
On Etsy since 2010

Festive and Sweet

I've loved cupcakes even before the big cupcake craze happened.

There is something so simple yet so amazing about a cupcake...not too big...not too small. Easy to create yet people are delighted when they get one!

Combine my love of cupcakes and baking with my love of family parties and that's how Catalu was started!

Around the web

Shop members

  • Breanne

    Owner

Shop policies