catawampus' Shop Policies
Welcome to our farm shop. The animals and fiber are an important part of our lives and we love sharing them with others. We do work "off the farm" and like many of our customers we juggle, jobs, animals, family and other responsibilities. The times found to sit quietly with spinning, knitting and other fibery crafts are precious and we are happy to be chosen to share them with you.
Payment is through paypal, etsy or gift certificates. If you have a gift certificate, please select "other" as payment option and include your gift certificate code in notes to seller. Thanks.
Orders will be shipped on Wednesdays and Saturdays (perhaps earlier, if I have a moment between my "real job" and the farm chores on other days of the week.)
INTERNATIONAL ORDERS: I'm always pleased when I get a request to send our products to another country. If you would like an order to ship outside of the US, please send a message and I will calculate shipping costs for your location. Thanks!
Refunds and Exchanges
We make every effort to send you high quality yarns and fiber. If for any reason you are not satisfied, please contact me so that I can refund or replace your wool or yarn as appropriate. Refunds or exchanges can be requested within 30 days of shipping, if the item you receive does not meet your expectations from the item description. Refunds do not include shipping.
Additional Policies and FAQs
Variations in color are a natural part of the handpainting/hand dyed process, and should be expected. Your monitor colors may vary from the actual color of the fiber or yarn.
I often have washed raw and fibers which are not listed in the shop. Feel free to send me a message, if there is something special you would like, I just might have it!
Last Updated January 17, 2015