VRBBoutique

♥ Welcome to Victorian Rose Boutique ♥

Detroit, Michigan | 104 Sales

VRBBoutique

♥ Welcome to Victorian Rose Boutique ♥

Detroit, Michigan 104 Sales On Etsy since 2010

5 out of 5 stars (45)

VRBBoutique is taking a short break

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Note from shop owner Hello dear customers! My shop will be closed for a bit while we take care of some things. Please leave a message if you like as I will still receive messages. Thank you.

Note from shop owner

Last updated on Mar 22, 2019

Hello dear customers! My shop will be closed for a bit while we take care of some things. Please leave a message if you like as I will still receive messages. Thank you.

Catherine

Contact shop owner

Catherine

Reviews

Average item review
5 out of 5 stars
(45)
See reviews that mention:
quality 2 shipping 14 customer service 13
View all 45 reviews

About

Pick-Up-Sticks

My story:
Playing pick-up-sticks with beads lead to opening up my Etsy shop. What? Let me explain.

Some time ago, I suffered an accident and was laid up for awhile. To keep from going stir crazy, I began my hand at painting again. However, painting while laid up in bed, not such a good idea! I decided that spilled beads would have a better outcome than spilt paint! Soon I found the love of beading that I had had as a teen, re-emerge.

Afterward, I discovered the world of artisan lampwork beads. I had never seen such exquisite beads in my life! I pondered what to do with these lovely little gardens in the palm of my hand. So, from playing pick-up-sticks with beads, Victorian Rose Boutique was born! (aka Cate's Emporium.)

Etsy then became the next step of my journey. It has afforded me the opportunity to start and grow my small online business. I still get really excited about a new creation and listing it here!

Of course, an artist doesn't stand still. Over the past several years my journey as taken me in different directions. I have found many other artists with whom I exchange ideas, share sincere complements and critiques, and even share and receive comfort. They have helped me to grow artistically in so many ways. I now incorporate more color, various materials and mediums to my designs. It's very satisfying to start on a design and experience the journey to its completion.

As you'll notice, I offer quite a variety of designs and I'm happy to take custom orders as well. So, please feel free to take a stroll through my Victorian inspired garden of goodies. Enjoy!

Shop members

  • Catherine

    Owner, Maker, Designer, Curator, Photography, Shipping

  • My Right Hand Man

    Hubby, Supporter

    Always so patient and kind.

Shop policies

Last updated on October 26, 2018
Welcome to my Etsy Shop! Please peruse my shop policies so you can become familiar with how I do business. I enjoy working closely with my customers and will do my best to make your shopping experience a pleasant one.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please understand that the Buyer is responsible for returning their purchase in the condition in which it was shipped out in order to receive a requested refund. Only if there has been damage during shipping will this request not apply. Thank you.

There are no returns or refunds for supplies. Thank you for understanding.
Payment
For payments I've implemented Etsy's new Payments program. Both credit cards and PayPal can be used with Etsy Payments as well as other payment options Etsy makes available.

I also offer a lay-away plan if you request it. Please contact me for details. Etsy's Payments program is implemented for any payment plans we agree to.

SALES TAX:
Michigan orders will be charged a 6% sales tax rate unless you present a valid Michigan Sales and Use Tax Certificate of Exemption, aka Form No. 3372 of the Michigan Department of Treasury. Please understand that I will need this form BEFORE I do business with you and eliminate the MI sales tax.
Shipping
GENERAL SHIPPING INFO:
All jewelry items are shipped in protective materials and pretty gift packaging. I use First Class US Postal rates for domestic mailings or USPS Priority Mail depending on the size and weight of your order. Tracking is included in the quoted shipping fee. Expedited shipping is available if you select it or contact me. Normal transit time is 2-4 business days with standard domestic shipping depending on your location. Items are normally shipped within 2 business days of cleared payment.

INTERNATIONAL SHIPPING:
International customers, if you don't see your country in the countries listed for shipping to, please contact me for a rate quote. The prices have changed so please contact me before purchasing. International customers are responsible for any fees associated with customs charges. Thank you for understanding.

MULTIPLE ADDRESSES:
If you wish items to be shipped to multiple addresses, you will be charged a separate shipping fee for each address. Multiple purchase pricing and shipping discounts only apply to a single address. However, I will certainly be happy to offer discounted shipping because you have made multiple purchases. We can discuss that at your request.

SHIPPING INSURANCE:
If you return any items, I request that the customer pay the insurance for shipping back to me. I will only refund your purchase if the item makes it back to me in the same condition when it was purchased. Thank you for understanding.
Additional policies and FAQs
Etsy Seller: Catherine Shattuck, Privacy Policy
New Privacy Policy To Comply With the new GDPR Requirements.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3) Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies, mainly the United States Postal Service (USPS). Occasionally I may use the UPS delivery service or the Federal Xpress delivery service. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4) Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

5. Transfers of Personal Information Outside the EU

I do not store or process your information through third-party hosting services in the US and other jurisdictions as I am not using one at this time.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Catherine Shattuck, am the data controller of your personal information. If you have any questions or concerns, you may contact me at c.shatt520 [!at] gmail.com.


JEWELRY CARE:
You might like to store your sterling silver jewelry in an airtight container. It is best not to wear jewelry to bed, in the shower, or while swimming. They will last longer if you take care of any purchases you make.

PRECAUTIONS:
Please note that my jewelry and supplies are intended for adult use only and may not be safe for children. Small parts can pose a choking hazard. The buyer assumes all responsibility for the safe use and care of jewelry purchased from me. So, please be careful with jewelry and supplies around children. After all, they're such cute little buggers.