cathyofcalifornia's Shop Policies
thanks for your interest in my etsy shop!
as the result of the high number of unpaid orders I WILL CANCEL ANY UNPAID ORDERS WITH 24 HOURS. you must pay for your order immediately via pay pal. pay pal is very safe and easy to use. if you have any questions or concerns please convo me or email me cathyofcalifornia [!at] yahoo.com.
i accept PAY PAL ONLY. please pay immediately following your purchase.
california residents pay 8.75% sales tax (will appear during pay pal check out).
in most cases i ship your package in 3 - 4 business days of receiving your payment - please note if you pay with a pay pal "e-check" they can take up a week to clear.
domestic shipments -kits are shipped USPS priority mail with tracking (should deliver in 2-3 days) and books are shipped media mail (should deliver in about a week or so).
international - rates quoted are first class - which can take sometimes a couple of weeks or more to get to you. this does not include insurance or tracking. please convo me if this is a concern. generally, international shipments that include insurance are cost prohibitive.
also please understand that with all international shipments you run the risk of your package being opened by customs which could mean loss or damage to your item. you are also subject to being charged duty. these are out of my control so it is your responsibility to accept and understand that this could happen to your package.
shipping fees cover handling, packaging, etc.
Refunds and Exchanges
by accepting my shipping terms your package will be shipped without insurance or tracking. that said whatever happens after it goes to the post office is out of my control. i pack everything very securely.
all sales are final.
please conve me if you have any concerns.
Additional Policies and FAQs
please make sure the address you have on file with etsy is your current and correct address. the address that etsy provides me is the one that i ship to.
please convo me if you have any questions!
thanks so much!
Last Updated July 1, 2011