Catlore Design

Roanoke, Virginia

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Quality 8 Shipping 28 Customer service 21

Shop policies

Last updated on June 13, 2017

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Digital items: Due to the nature of the items, refunds are not available. If a digital item is faulty or the wrong one provided, the working, right one will be provided instead.

Refunds are not available unless item was grossly misrepresented, and the intended item is not available. For defective or incorrect items, once proof has been established, a replacement item will be sent. In a limited number of cases, damaged or incorrect items may need to be returned to the seller before replacement can be made.

PLEASE NOTE: All buttons are lightweight steel, and as such, slight dings are occasionally present on the back of the button. This is not considered a defect, as it does not affect the aesthetics, enjoyability, or functionality of the button.

There are NO REFUNDS due to a change of mind.
We accept PayPal and Direct Checkout! Payment is due at time of purchase. Prices do NOT include tax, and buyer is responsible for any taxes applied during purchase. If payment is made by Echeck, we will wait until it clears to ship.

Customer is responsible for any duty fees, custom fees, local or import taxes, or any other fees associated with receiving the package.
Digital orders: available automatically upon receipt of payment.

Physical items: All shipping is by USPS. Buttons are sent in padded bubble mailers (larger orders may be boxed); if you prefer boxes instead, contact seller regarding shipping costs. 8x10 or 8.5x11 prints are bagged, boarded, and mailed flat in a rigid photo mailer. Poster prints are mailed rolled unless other arrangements are made.

We ship internationally, except for Mexico and prohibited areas.
Additional policies and FAQs
Buttons: Almost all buttons currently in the store are customizable, often at no extra cost. We have over 2,000 designs available; this is just a taste. Contact us for more details!

Art prints: Except for posters, all items are made as they're ordered. With so many designs and sizes available, this both keeps cost down and ensures the best, "freshest" quality product. No product that's been travelling to cons for a year; no dogeared prints, no scuffed buttons from the bottom of a bin.