catpenfold's Shop Policies
Wool and wire. Knits and beads. Tea cosies and necklaces. Arts and crafts by mum and me.
With the Atlantic between us and time on our hands, my mum and I like to be creative. She knits in a village in England and I make jewelry in an apartment in NYC. It keeps us sane and out of jail (so far).
PayPal is the preferred method of payment, its easy, quick and reliable! (if paying with an e-check through paypal, payment must clear before item is shipped)
You do not have to have an account with PayPal to enjoy it's convenience. PayPal accepts Visa, Mastercard, American Express, Discover or your bank/debit card.
Item ships from: USA.
ship to cost with another item
United States $3.00 USD $1.00 USD
Everywhere Else $5.00 USD $1.00 USD
Domestic shipping is through USPS First-Class mail and usually takes 2-5 days to receive once mailed. Put a note in the "Message to Seller" if you would like to ship to a different address.
International Shipping is through USPS First-Class International. The only negative to this method is packages cannot be tracked. I take care to make sure packages are labeled correctly, but cannot be responsible for packages lost during transit.
Refunds and Exchanges
If for some reason you are unhappy with an item you receive just contact me and we will work it out; whether it be a refund, exchange, or something else.
(Shipping costs on returns and exchanges is not refundable.)
Last Updated February 6, 2011