catrinacreations' Shop Policies
Before calaveras and sugar skulls were kitschy, they were part of the Mexican folk art I grew up around and with. The colors, the intermingling of faiths, and what appears to be a cluttered mess to others, to me is what adds to this folk art. Mexican handcrafts and folk art is a complex collection of items made with various materials and intended for utilitarian, decorative or other purposes.
Thanks for stopping by!!
*Now accepting Etsy Gift Cards!*
I accept Paypal payment and Direct Checkout (also called direct payment) and now also Etsy Gift cards.
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.
f your order is a gift going directly to the recipient and I will not include a slip with prices, etc, I can include a personal message card from you for no extra charge. If you would like this service please let me know what you would like me to write (to fit on a postcard) in the "Note section" during checkout.
Please allow 3 to 4 days for me to create your pendants and prints-they are usually made in small batches- sometimes custom / one at a time - so what you receive may vary ever so slightly from those pictured. If you need them in a rush, please let me know before purchasing so we can make sure I will be able to meet your deadline.
YOU WANT IT WHEN?
I usually ship once a week - If your item is made to order, please allow 3 to 5 days for creation in addition to shipping time.
Orders shipped within the U.S. will go out via First Class Mail. If you would like to have your order insured, please message me to let me know.
All of Catrina Creations' packaging, including labels, packing paper, gift boxes and shipping boxes are made from reused or recycled materials.
INSURANCE & CONFIRMATION
Insurance and confirmation are not included in the regular price of shipping. If you'd like either one purchase the listing for the insurance and confirmation.
Paying with credit card? ORDERS SHIPPED AFTER A PAYMENT HAS BEEN RECEIVED AND ACCEPTED BY MY BANK.
Update: I only ship within the United States.
Refunds and Exchanges
All my items are handmade, diy. I upcycle, recycle, re-use and invent and incorporate anything I can find into items. The mixed media prints and art work are my work. The zines contain work by individual writers and all rights are retained by the authors. Hand made items are handmade. If something arrives damaged, send me a convo so we can work on it. I try my best to represent the items I have up for sale, if you are unsure of anything, or have any questions about an item, please ask me before making your purchase. I am happy to answer any/all of your questions!
Vintage items, items made with reclaimed items are not new-and might have imperfections. If you’d like additional photos before purchasing, let me know.
I take feedback very seriously. If you have any concerns about your order, please contact me prior to leaving a neutral or negative feedback rating. We promise, we will turn it into a positive.
If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
Additional Policies and FAQs
Purchasing these items does not give permission to make copies of any of the work and distribute them. Some of the zines listed are available as wholesale and cosignment. Get in touch with me for more info.
: FAQs ::
▪ Do you accept custom orders?
:: Yes I do accept custom orders. Please see my shop announcement for more details or feel free to contact me with your ideas.
▪ Do you accept consignment contracts?
:: No, I do not accept consignment contracts.
▪ Do you accept wholesale orders?
:: Currently I am not accepting wholesale orders.
I would like to share your work with my blog / website followers, can I use your images?
:: All images, words and designs in my Etsy shop are my own and copyright protected. I am thrilled if you are inspired by what you see and read here, but please do be respectful of my copyright and intellectual property rights.
If you wish to post any of my copyrighted material on your own blog or website I am happy for you to do so on the conditions that you credit me as "Catrina Creations", link back to my Etsy shop and either send me convo or e-mail me at csdistro at gmail with a link to your post or webpage.
I can be reached at csdistro at gmail.
Last Updated July 24, 2014