Catrina Creation Lives
I've always had some sort of online store.
I write and break things, bake sweet things and dream of books. I get my heart broken, sneeze at flowers and pet dogs.
Owner, Maker, Shipping, Writer
Living in South Texas
Thanks for stopping by!!
Accepted payment methods
- Accepts Etsy gift cards
I accept Paypal payment and Direct Checkout (also called direct payment) and now also Etsy Gift cards.
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see 2 options, the 2nd one is to pay using a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Payment must be made in full and have cleared before the item is shipped. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in anyway that I can.
Please allow 3 to 4 days for me to create your pendants and prints-they are usually made in small batches- sometimes custom / one at a time - so what you receive may vary ever so slightly from those pictured. If you need them in a rush, please let me know before purchasing so we can make sure I will be able to meet your deadline.
YOU WANT IT WHEN?
I usually ship once a week - If your item is made to order, please allow 3 to 5 days for creation in addition to shipping time.
Orders shipped within the U.S. will go out via First Class Mail. If you would like to have your order insured, please message me to let me know.
All of Catrina Creations' packaging, including labels, packing paper, gift boxes and shipping boxes are made from reused or recycled materials.
INSURANCE & CONFIRMATION
Insurance and confirmation are not included in the regular price of shipping. If you'd like either one purchase the listing for the insurance and confirmation.
Paying with credit card? ORDERS SHIPPED AFTER A PAYMENT HAS BEEN RECEIVED AND ACCEPTED BY MY BANK.
Update: I only ship within the United States.
Refunds and Exchanges
Vintage items, items made with reclaimed items are not new-and might have imperfections. If you’d like additional photos before purchasing, let me know.
I take feedback very seriously. If you have any concerns about your order, please contact me prior to leaving a neutral or negative feedback rating. We promise, we will turn it into a positive.
If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
Additional policies and FAQs
: FAQs ::
▪ Do you accept custom orders?
:: Yes I do accept custom orders. Please see my shop announcement for more details or feel free to contact me with your ideas.
▪ Do you accept consignment contracts?
:: No, I do not accept consignment contracts.
▪ Do you accept wholesale orders?
:: Currently I am not accepting wholesale orders.
I would like to share your work with my blog / website followers, can I use your images?
:: All images, words and designs in my Etsy shop are my own and copyright protected. I am thrilled if you are inspired by what you see and read here, but please do be respectful of my copyright and intellectual property rights.
If you wish to post any of my copyrighted material on your own blog or website I am happy for you to do so on the conditions that you credit me as "Catrina Creations", link back to my Etsy shop and either send me convo or e-mail me at csdistro at gmail with a link to your post or webpage.