Middlearthknitter Handyed Yarns

Preston, United Kingdom

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Shop policies

Last updated on March 1, 2011
Middlearthknitter creates handyded yarns in their country home in scotland. They use high quality yarn bases which are produced in their home country, some of the yarns are sourced elsewhere from their supplier but the welfare of the workers is a huge priority. Care is taken to ensure that the yarns used are produced ethically.
Quality acid dyes are used to create many beautiful long lasting colours. Popular colours will be made time and time again and new colours are always being created.

Accepted payment methods

Returns and exchanges
Any exchanges or refunds require the yarn or other product to be posted back to me in the same condition it was sent to you, including any labels etc. Return postage must be paid for buy the buyer. For items lost or damamged I request that the buyer contact me so we can arrange for the best solution.
Currently I can only accept payments via paypal (you can pay by card via a paypal account) any additions will be listed here when available. I reserve the right to cancel a sale should I feel the need, however this would only come about if for example a buyer does not make payment. I will always make contact via email and etsy conversations to check on payment, if I get no reply after a few days the sale will be canceled.
Parcels are posted via Royal Mail first class post (inland) and first class airmail. If a buyer has bought a larger order I will upgrade to special delivery within the UK at no extra cost. As it stands in the UK currently, tracking of overseas parcels cost £3.50 over and above the postage cost, this means that it can be very costly on smaller parcels. I dont offer this as standard but should you wish an order to be tracked please contact me and I can edit the price of postage for you. All packages will contain the packing slip and overseas parcels will have a customs label where required. It is the buyers responsibility to check customs limits, should a parcel be stopped at customs and a charge be applied this is the buyers responsibilty.
Additional policies and FAQs
Wholesale orders are very welcome, should you be interested in my items for wholesale please contact me via here or my email address. I ask for roughly 60% for wholesale sales.

I love custom orders and are more than happy to do something special upon request, do remember that this may take a little while depending on how busy I am and how much you are looking for.