Yes! If you mail a check, note that your package will not be shipped until the check clears.

Leave a note at checkout to arrange an in person pick up of your purchase.

Pickup Locations & Times:
*King Richard's Faire in Carver, MA 2017: Weekends + Labor Day & Columbus Day 9/2 - 10/22, 10:30am-6pm
*Feet of Clay Pottery in Brookline, MA: Most weekday evenings
*MathWorks Headquarters in Natick, MA: Most weekdays during the day

Date, time, and location of pickup is arranged via Etsy Conversations. Upon pick up provide proof of purchase (your receipt or valid government issued ID matching the name on the order) and sign for your order.

You will be refunded shipping when you pick up your order.

If you are located in Massachusetts you must pay sales tax. This will automatically be added to your purchase when checking out on Etsy.

Items will typically be shipped through USPS, but I can also use FedEX or UPS. If you have a preference on one over the other, let me know in a message at checkout.

We discount when shipping multiple items at the same time to the same address. This discount is automatically reflected when adding items to your cart.

Shipping costs cover the cost of shipping which includes insurance, tracking, handling, and packaging materials.

Ceramic orders (pottery & tiles) are double boxed to help ensure that your order will not be damaged. They are placed in a box filled with packaging material, and then that box is placed in a bigger box with more packaging. I use recycled materials when possible.

I currently only ship to the US.

Please always double check that your shipping address is correct when purchasing online!

If you contact me to cancel your order before it is shipped, I can cancel and you can easily reorder with the correct address.

If your purchase already shipped, the item may be able to be intercepted by the carrier and rerouted at an additional cost to you.

If your purchase is returned to me, I can refund you minus the shipping cost and you can decide to reorder with the correct address if you like.

I do my best to accurately depict and describe the tactile and unique handmade items I make. I understand that this is not the same as picking up and holding something in person.

I want you to enjoy what you buy, so if you are unhappy with the items that you receive, please use 'contact me' on the main shop page or email me within a week of receipt for an exchange or refund.

In this case the buyer is responsible for safe return of work and return shipping costs. Please return work using the same box and packing material that it was originally sent in to ensure a safe return and an exchange or refund to be made. Exchanges must be of equal or lesser value. Items must be in their original condition.

If this item was purchased in person at King Richard's Faire or another venue, refunds or exchanges will only be accepted the same day as purchased, and only as long as the item is in the same condition and unused.

We are happy to hold your purchase until you're ready to leave to make sure it is not lost or broken.

Each package is sent with a tracking number. If tracking indicates a package was delivered, but you do not have your package, contact me no later than seven days after stated delivery date. Also contact your local post office (or UPS, or FedEx depending on shipping) to see if they have or can help locate your package.

I must be notified immediately regarding anything that is damaged in shipping so that a shipping insurance claim can be made. Please contact me through Etsy no later than a week after package arrives. To receive a refund, you must provide the any information requested that is needed to process the insurance claim.

C C Ceramics - Cindy Chiuchiolo - www.ccceramics.com

Cindy Chiuchiolo works out of Feet of Clay Pottery in Brookline, MA.

Starting Labor Day weekend you can also find her at King Richard's Faire in Carver, MA at booth #40 in Wizard's Glade! The faire is a yearly 18 day show, weekends plus Labor Day and Columbus Day.